Please bring this back! I have to review dozens of tickets daily for approval, and now I have to open them all individually to see them. Half the screen is filled with information that does nothing. I have half a screen of Jira because of this change!
This sucks only because you are forcing us to use this view. The previous one was perfect for my teams workflow. At least give us the option to switch between views...
it is a disaster to work now without the Detail View, as i cannot see the whole ticket comfortably and now need to scroll and scroll to try to see the whole ticket (because the maximum width of the Preview makes everything in the ticket in one column, and not as a proper ticket: main part of ticket and its right sidebar) and still have the list of the tickets on the left size.
it is either extra clicks to fully open the tickets or uncomfortable possibility to check the ticket details with forever scrolling.
This update makes the work in Jira only worse and inefficient for all the teams and now instead of development we spend more and more time to use jira - a support tool for our main work!!!!
Only being able to extend the ticket details to half the screen width hugely limits the utility of opening up a ticket in the first place (especially if media is embedded in the description), and the side-scrollable list view behind the new detail panel is much harder to read at a glance compared to the previous state where the important details like summary, assignee, and priority where wrapped into easily readable cards and not hidden below the current ticket details.
Being able to toggle between this, or having the list, and opening a single ticket in full screen, while retaining the option to navigate between tickets with the arrows next to the ticket link was very convenient and is no longer possible where seemingly the only option to view a ticket in full is to open a new tab, which is unable to switch to other issues in the original search - this does increase the need to manage separate tabs rather than reducing it.
This change was rolled out (FORCED) to us. The experience is simply awful. The toggle between the List and Detail view just disappeared. People are wasting so much time unsuccessfully trying to get the old view back, and we are getting so many support tickets from users. People are used to the Detail View and now they can't switch back. The new view limits the area allocated to quickly review a work item in the same screen. The resize option has a limited width, making the experience less productive. Now we have to open work items in new tabs to have a better view, which is contrary to what Atlassian said they are improving. You can see in the screenshots in this article that users have way more working area when they select an item in the old view. People with small laptops are suffering the most. We really don't like this change. Unfortunately, we are not expecting Atlassian to do anything about it because they never do. Once they roll out (IMPOSE) a change, there is no going back even when clients don't like it.
This forced change is terrible. I don't even see the layout button to change the behavior. All my custom JSQL lists are affected, only the default built-in lists can show me the the full page view but then they give too much info.
A general increase in time wasting. It's not like you're measuring success by time spent connected or number of clicks, right ?
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