Concept Relates To
Application Type |
Jira (Jira Work Management and Jira Software), Jira Service Management, Jira Core |
Deployment Type |
Jira Cloud, Jira Server, Jira Data Center |
What is shown?
A standard method for presenting forward, backward, and alternate workflow transitions.
Visit: Admin > Work items > Workflow
What can we learn?
After you’re done adding all the needed statuses and transitions to your Jira workflow, look at the workflow in diagram mode. You’ll likely need to make some visual improvements. For example, you might need to reorder statuses, align statuses, and improve transition start and end points.
In diagram mode, click the “show transition labels” checkbox”. If the labels are hard to see, or covered up by other elements, you can move them.
You can draw workflow diagrams any way you’d like. But regardless of how you do it, it’s smart to develop a standard and stick to it. It makes diagrams easier for you and your users to decipher.
Here’s how I display and organize transition lines.
In a vertical diagram like the example, I like to draw all forward transitions down the middle of the statuses. These are highlighted in orange in the screenshot.
Then I place all backward transitions to the left of the diagram.
For alternate transitions like skips, I place those to the right.
Having a repeatable standard helps me as a Jira admin and I encourage you to develop your own that works for you and your users.
See Related
Rachel Wright
Author, Jira Strategy Admin Workbook
Industry Templates, LLC
Traveling the USA in an RV
46 accepted answers
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