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Thanks @Kanad Dagaonkar - overall, I am not too phased by this. I am always for simplifications and, more importantly, optimization and performance improvements.
As long as, like you mentioned, things behind the scene does not break, like JQL, automations/flows, etc, I am happy with the summary > title change as well. Luckily for us, we do not use too many add ons but I do see where that can cause some frustration with this.
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July 16, 2026 edited
Update: We're rolling "Summary" back
Hi everyone — an update, and a genuine thank you.
When we introduced the new create experience, we renamed theSummaryfield toTitle— and this thread was one of the clearest signals that we hadn't got it right. You told us it broke muscle memory, clashed with your docs, training, and customized screens, and didn't line up with the API and JQL (which still usesummary). We read all of it.
So we've started rolling"Summary" backas the field name. It's a gradual rollout, so you'll see the label revert automatically as it reaches your site over the coming weeks — nothing for you to do.
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Hi. Just another slightly off-topic RE App updates like this.
I went to Admin > Apps > Platform experiences > App updates to find this so I can be notified when the change rolls out to us. It was hard to find - but for anyone that is curious, it is called "Create work items faster with a modernized experience"
@Kanad Dagaonkar I would suggest when things like this are updating and posted on the community forum, you share the item under App updates so we can look out for it
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With the compact view, when we enter the title, the AI-based Similar Work Items suggestions are no longer displayed, whereas they were available in the previous view.
Are the AI-based Similar Work Items suggestions available in the compact view? They help us identify similar issues and avoid creating duplicates.
These new changes are making it much harder and more frustrating to enter tickets. Please provide instructions on how to return to the former (user friendly) view. This change is actually creating more work, more clicks, more frustration. Change for the sake of change is not good customer service.
@Selena Vogel - someone posted previously, the way to turn off/toggle off/disable the GIC feature is:
"Admins can also revert their site to the previous create experience via Settings > System > General Configurations, then set "Simple Create as Default" to off. This applies to the entire site.”
Hope the instructions work. I don't have GIC feature in the instance I support yet so I couldn't test it. But, when the feature is available, it is getting toggled off.
@Kanad Dagaonkar I don't always have time to read the new release notices and was completely unaware that this was happening. I found out from my users that this "feature" 🙄 was turned on automatically.
When users are used to a tool with a certain look and feel, making such changes isn't cool. Atlassian really just needs to send the announcement and let the admins decide where and when, or even if, to turn it on.
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