How to Set Up Multi-Agent Orchestration in Jira

[#1]

Jira's workflow engine is your multi-agent orchestrator! Watch the quick video below to see your new workflow superpowers in action.

Ready to scale your agent collaboration?

Typically, using agents in Jira required individual initiative. Your users manually invoked the right agent at the exact right time. We are moving past that manual era into a fundamentally better way of working. By orchestrating multiple agent sessions within a single shared space, you build automated, predictable collaboration directly into your Jira site.

The Setup

From a company-managed space:

1. Select Settings (), then Work items.

2. Select Workflows, then find the workflow you want to update.

3. Select More actions (•••), then Edit to open a diagram of your workflow in the workflow editor.

From a team-managed space:

1. Go to Space settings, then Work types, and select a work type.

2. Select Edit workflow.

Then, in the workflow editor:

1. Find a transition you’d like to add an agent to.

   • Select Add Agent

   • Alternatively select Add rule, if your site doesn't yet have the Add agent option.

2. In the dropdown, select an agent. Enter an optional custom prompt, then select Add.

3. When you’re happy with your changes, select Update workflow.

Orchestration in Action

How does automatic invocation look across multiple users and sessions?

• When someone interacts with an agent, the agent is acting on that person’s behalf. It therefore can only return or interact with spaces, pages, work items, and other information that the user has permission to access. Learn more about agent permissions here.

Where do I get insights how often a Rovo agent is used?

• From the Insights option, learn more here. See usage across all agents from platform usage insights.

Why can't I use my agent on my Jira work item?

• Check your agent setting that Work Items is enabled for your Agent, docs here.

🛠️ Level Up Your Agent Roster

Ready to scale your automated operations? You do not need to build custom integrations for every team.

Add in coding agents: Cursor, Github Copilot and Rovo Dev.

Connect your instance to specialized tools in seconds. Expand your roster with out-of-the-box third-party MCP agents to deliver repeatable, high-quality outcomes across your entire organization, such as Canva, Replit, Figma and more. 

[Josh]

Great video, @Dominic Williamson .

You're expanding my view of "orchestration" here. I’d usually think of orchestration as agents autonomously handing work off to other agents, or as some sort of "overseer" agent coordinating tasks across multiple agents.

The workflow in your example is acting as the orchestrator, which is interesting since it doesn't necessarily require its own "intelligence" to perform the coordination. Instead, the person (or agent) building the workflow defines how one or more agents participate over the course of the business process, which helps make the orchestration operate more deterministically.

Very exciting stuff!

[Dominic Williamson]

Thanks @Josh! You’ve captured the exact mindset needed to move work forward. Integrating agents directly into workflows is where the real unlock is.

Appreciate you sharing your perspective!