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Easier status updates for work items

57 comments

Cassie Camerer
I'm New Here
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September 19, 2025

Just like so many other people have stated, this is making changes just for the sake of making changes.  The other recent UX re-design did NOT make things easier.  Moving the status button just caused me to lose work time in trying to figure out why the heck it wasn't in the top right where it has been for years. Those of us who use this tool everyday have muscle memory and know exactly where to go to find what we need.  Stop messing with it!  Along with this button move, the entire top row going to the left panel has caused me to no longer be able to get to anything quickly like I used to because I have to expand and collapse that panel constantly - having it open takes up precious screen real estate. This is just so frustrating to real everyday users.  :( 

UPDATE:  This has been so frustrating.  I'm currently working on a critical release and have been verifying loads of tickets.  Every time I go to close out a ticket after commenting, I naturally move my mouse up to the right panel to update the status - now that's simply gone.  The status button doesn't appear anywhere on my screen.  I must now scroll the main window all the way back up to the top in order to update when previously, I could leave my comment then update the status easily.  Again, this change has absolutely nothing to do with making things easier.  It has made it harder and take longer.  

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Steven Twist
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September 19, 2025

Echoing the other sentiments here - this was a change for the worse for me, and others I work with. The old location was fine. I haven't met a single developer who had difficultly finding it, and there were a lot of people who had never used Jira before, and picked it up easily.

The new location is clumsy. It's not grouped with the other relevant fields of the ticket. And if you scroll down the ticket, you lose the ability to set the status. So now, as a supervisor when I scroll down to view the latest comment on a ticket and evaluate if I can resolve it, I lose the option to do so and have to scroll back up. 

Please revert this change.

 

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John Funk
Community Champion
September 21, 2025

@Ahmud Auleear  - This change appears to have broken the Actions dropdown for self-looping transitions can you clarify if that is still functioning with an example or if a bug has been introduced? 

Domagoj Kenda September 22, 2025

Insanely stupid change, I had to research fixes now just to notice after losing half an hour of my work time that you (Jira) are making changes which we cannot revert!

At least you made this change to one project while keeping others intact. (Which raises the question: Why only one project?)

Please revert this change you are making; this is a bad user experience.

Edit: this has now been deployed on all projects....

 

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Rick Westbrock
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September 22, 2025

While this hasn't been rolled out to our instance yet (thankfully) I am 100% certain that I will have the same feedback that I get tired of reading comments then having to scroll all the way back up to the top of the screen just to transition the status.

jay_thorn September 22, 2025

@Ahmud Auleear I've just found this article after an uproar at my company after folks have been blindsided by yet another permanent new UI change in Jira. 

To quote from your last update "There are more UI changes coming, both minor and significant, as part of a broader effort to modernise Jira." 

Is there a public roadmap detailing these forthcoming changes? I'd love to be able to warn my team ahead of time. Thanks! 

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Herbert Hrowal
Contributor
September 22, 2025

This is a horrible change. I can get used to the new location, but I can't get used to the fact that I have to scroll around to find it. Please either put it back where it was or pin it to hte topso we can easily access it while reading through the description and comments

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