switching to a paid plan

[Виктория Дубешко]

good afternoon! I am the administrator of the space https://trisystems.atlassian.net

please tell me why our team was transferred to a paid plan? what are the limits on users in our project? Thanks

[John Funk]

Hi @Виктория Дубешко  - Welcome to the Atlassian Community!

You probably had been in a trial versus signing up for Free. 

You should be able to revert to a Free plan if that is what you want. Take a look at this article to see how to accomplish that. If you don't have more than 10 Jira Users and no more than 3 Jira Service Management users, then you should be able to go straight to step 2. 

https://community.atlassian.com/t5/Jira-Software-articles/How-to-Downgrade-Jira-Software-from-Standard-to-Free/ba-p/2045188