new "Automation" is not available

[Bertrand VANOTTI]

Hello,

In my project, I have only access to legacy automation. I really need to have the "Automation". Do you have any idea why i don't see new "Automation"?

I have another jira instance where I see both:

And here I have

Any idea to help will be highly appreciated.

Thank you so much

[Bertrand VANOTTI · Accepted solution]

I finally found my answer by following this post: https://community.atlassian.com/t5/Jira-Software-questions/quot-Automation-quot-Missing-from-Jira-Cloud-Software-Project/qaq-p/1433506

I had no default user group. This was preventing the reinstallation of "Automation".

Thanks for your help.

[Cristiane Xavier _She_Her_]

Sorry for not helping with this issue, and thanks for sharing the solution! 

[Cristiane Xavier _She_Her_]

Please, can you check your permissions? Only Global or Project Admins can create automation rules.

[Bertrand VANOTTI]

Dear Cristiane,

Thank you for your reply.

I'm Project Admin. I can create "legacy automation" rules, but the new "Automation" functionality is not available for me.

Thank you for your help