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i want to access role widget

SarvHR
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June 20, 2025

Hi all,

I want to access the Widget settings but I am stuck on the loading page.

I have the following errors in the console.

 

Do you have any idea what the problem is?

Thanks

 

Failed to load resource: the server responded with a status of 409 ()

Failed to load resource: the server responded with a status of 404 ()

Screenshot (1019).png

2 answers

2 votes
Marc - Devoteam
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June 20, 2025

Hi @SarvHR 

Welcome to the community.

Please refresh or try clearing you cache/cookies, disable any browser add-ons or try incognito

0 votes
Nikola Perisic
Community Champion
June 20, 2025

Welcome @SarvHR 

Have you tried incognito and cache clearing?

SarvHR
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 20, 2025

yeah i have tried incognito but still it showing same loading and error message 

Nikola Perisic
Community Champion
June 20, 2025

@SarvHR no on going issues on Atlassian status.

From this page here: https://community.atlassian.com/forums/Jira-Service-Management/quot-We-can-t-load-the-widget-right-now-Try-again-in-a-little/qaq-p/1209748 you need to send your error codes to Atlassian support. Since you are on free plan, Atlassian doesn't offer support. However, you can sign up for free premium trial and cancel it after you submit a request. 

Link for support: https://support.atlassian.com/contact/

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