i want to access role widget

[SarvHR]

Hi all,

I want to access the Widget settings but I am stuck on the loading page.

I have the following errors in the console.

Do you have any idea what the problem is?

Thanks

Failed to load resource: the server responded with a status of 409 ()

Failed to load resource: the server responded with a status of 404 ()

[Marc - Devoteam]

Hi @SarvHR 

Welcome to the community.

Please refresh or try clearing you cache/cookies, disable any browser add-ons or try incognito

[Nikola Perisic]

Welcome @SarvHR 

Have you tried incognito and cache clearing?

[SarvHR]

yeah i have tried incognito but still it showing same loading and error message 

[Nikola Perisic]

@SarvHR no on going issues on Atlassian status.

From this page here: https://community.atlassian.com/forums/Jira-Service-Management/quot-We-can-t-load-the-widget-right-now-Try-again-in-a-little/qaq-p/1209748 you need to send your error codes to Atlassian support. Since you are on free plan, Atlassian doesn't offer support. However, you can sign up for free premium trial and cancel it after you submit a request. 

Link for support: https://support.atlassian.com/contact/