hello I have a question How can I ensure that the customer can no longer respond to ticket requests with the status closed or is that not possible the question refers to my support portal
Hello @AkiraLiveTv ,
Have you tried below?
https://community.atlassian.com/t5/Jira-Service-Management/Disable-comment-for-customer-when-the-issue-is-closed/qaq-p/1490319
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and where can I find the task workflow to store the value jira.permission.comment.use?
Nice thanks for help :)
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