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When a user replies to a JIRA notification email, a new ticket is created

Chamira Lakmal
Chamira Lakmal October 5, 2021

When a user replies to a JIRA notification email, a new ticket is created. How to stop it

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Jack Brickey
Jack Brickey
Community Champion
October 5, 2021

duplicate post - When-a-user-replies-to-a-JIRA-notification-email-a-new-ticket-is... 

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