We have separate JSM board and Kanban board .Can JSM be merged into single kAnban board?

[Santosh_Donawade]

We have one JSM board with key ABCD and another kanban board  XYGS .

Both boards have different workflows.

Can we merge ABCD board into one XYGS board with disruption ?

[Trudy Claspill]

Hello @Santosh_Donawade 

Welcome to the Atlassian community.

Do you have only the JSM app available or do you also have the Jira app available? JSM gives you the ability to have Service Spaces while Jira gives you the ability to have Software Spaces.

 If you have only the JSM app there is a relatively new feature called Multi-Space Work that will help you achieve your requirement. You can learn more about it here:

https://community.atlassian.com/forums/JSM-News-Discussions-articles/Streamline-your-work-across-multiple-spaces-with-the-new-list-in/ba-p/3175842

https://community.atlassian.com/forums/Jira-Service-Management-articles/Set-up-Multi-space-work-in-seconds-with-the-new-Space-filter/ba-p/3210950

If you have the Jira app and want to combine information from a Software space and a service space, I don't know if the Multi-Space Work feature will help you. I do know that you could create a filter that selects the items from both spaces, save that filter, and then create a board based on that filter. You would need to ensure that the people who need to use the board have access to view the filter and have appropriate permissions in each source Space.

As to whether this would cause "disruption" that depends on how you would define disruption.

[Mayuresh Kamble]

Hi @Santosh_Donawade ,

Welcome to the Community!

Yes, you can merge the work from your Jira Service Management (JSM) board into your Kanban board by creating a cross-project board, though it requires careful configuration of your workflow and column mappings to avoid disruption.

To see work from both the ABCD (JSM) and XYGS (Kanban) projects on a single board, you must update the board's filter to include both project keys.

Update Filter: Navigate to your Kanban board settings and modify the JQL filter to:

project IN (ABCD, XYGS) ORDER BY Rank ASC.

Since both boards have different workflows, you must map the statuses from both projects to the columns on your Kanban board.

• Column Mapping: In the board configuration, you can map multiple statuses to a single column. For example, if JSM has a status Pending Approval and Kanban has In Progress, you can drag both into the same "In Progress" column on the board.

• Workflow Integrity: Each work item will still follow its own original workflow rules (transitions, conditions, and validators) even when viewed on the same board.

• Transitioning: When you drag a card to a column with multiple statuses, Jira will prompt you to select the specific target status for that work item's workflow.

*You must be a board administrator or a Jira administrator to modify the board filter and column mappings

Hope this answers your query!

Regards,
Mayuresh