Remove customer from Jira service.

[Rafael Ibanhez]

First I must say how disappoint it is to come all this way here simply to remove customer from my project/site/space or whatever it is called now.

Spent 3 hours on research to stop in the same problem, I can't find out why its not possible to remove a customer.

Created some random names and e-mails for testing and now I want to delete then. But the is no delete button there, I can remove organizations which I have already done, but I can't get rid of these customers. 

https://community.atlassian.com/forums/Jira-Service-Management/Removing-Customer-JSM-Free-Tier/qaq-p/3134630

This post explains how to delete from the Admin page, it's said to go under products. Well I can't find where this products is as well.

Some other places say to go under Admin/Users. Well, that does not help either.

I'm sorry If I'm being rude, it just seems so basic that anyone would need to manage customers that I can't believe its so difficult to achieve 

[Suraj Aderogba · Accepted solution]

Hi @Rafael Ibanhez

You need to go further under your Administration and go to the "Apps> site" to choose the specific site that is hosting the project/customer itself:

You should be to see something the screenshot below and you will be able to delete the customer:

I hope this can help.

Suraj

[John Funk · Accepted solution]

Hi Rafael - Welcome to the Atlassian Community!

Here is guidance that will help you to remove the customer:

https://support.atlassian.com/jira-service-management-cloud/docs/delete-a-customers-account/

[Gerlinde Rohrer]

@Rafael Ibanhez could you solve your problem?
I have exactly the same one.

What ever I do - I can't delete the customers from the JSM space :-(

[John Funk]

Hi Gerinde - Please create a new question for the Community so more people will see it and can help with it.