I'm using a service space in Jira service management and have configure the issue types to create tickets by agents in the space, but the configured fields where not visible while creating tickets. I needed to also configure similar fields in request types. But when i click on each request type it shows space unavailable.
Hi, @Jain Shibu
Welcome to Atlassian Community!
Have you checked your permissions? Do you have Service Desk Team role, assigned to your user in service project?
In order to access service requests it's not enough to be administrator of this project/instance.
Yes . I do have Service Desk Team Role.
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Still looks like license/permissions issue.
Found resolved post with exactly same problem, maybe it can help?
https://community.atlassian.com/forums/Jira-Service-Management/Cannot-edit-many-space-settings-quot-Space-not-found-quot-error/qaq-p/3133046
You need to check, that you're in required group.
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Thanks for your help. I will check it out.
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