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How to link a service desk issue with a specific field in another jira instance without giving acces

Sophie Dionne
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September 15, 2021

Hello, i am using service desk. And once we receive a request, we create a task for the developper in our project team to work on it - because not all développer has access to service desk itself.

I would like to know if it's possible to link a text field from the jira to the service desk, without giving access to the applicant to our project jira.

We are trying to find a way to update the applicant of the progress whithout juggling with copy paste from a side to another.

Thanks.

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Sophie Dionne
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 15, 2021

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