How to edit the Product/Organization categorization fields

[Deleted user]

Incident Request type has drop down lists for Operational and Product Categorizations.

How/where can you edit the contents of the drop down? 

I found this topic from 2017, but am unable to see the options they mention

How do you edit the Operational or Product categor... (atlassian.com)

[Joseph Chung Yin]

@[deleted] -

Welcome to the Community.

If you have site admin right, you can update the dropdown list by access Jira Administration > Issues 

In the Administration UI, click on "Custom Fields" option.  Locate the field and click on Clog wheel symbol and select "Configure".  From there you will be able to manage the dropdown listing content.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.