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How do you edit the Operational or Product categorization fields?

John Porada
October 12, 2017

JSD, Incident Request type has drop down lists for Operational and Product Categorizations.  How/where can you edit the contents of the drop down? 

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2 votes
Walter Buggenhout
Community Champion
October 12, 2017

Most likely in the Custom Field configuration (see the documentation) in JIRA. You need administrator permissions for that, so if you are not the administrator yourself, (s)he's the one to talk to.

Mick Turnbull
I'm New Here
I'm New Here
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February 8, 2018

Thanks Walter, that's exactly where it is!

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