How to change the name of the sender in the letter from JSD

[Slava]

is it possible to change the name of the sender in the letter from JSD, which comes due to the settings in the Customer Notification. The default name is Jira Serviece Desk Widget. Can I change it?

Look at screenshotnot (not in letter's body, in author(look at yellow line)).

[Jack Brickey]

Yes. I responded to your other post -> How-to-hide-the-name-of-the-agent-in-the-letter-to-the-client 

[Slava]

thanks, but not in letter's body, in author(yellow line on my screenshot)

[Jack Brickey]

Ok so it seems you wish to change the from email address. This is not configurable.

[SAS Coineo]

@Jack Brickey Hello, is it still the case ? Not configurable at all ?

[Jack Brickey]

@SAS Coineo , if your goal is to change the sender email for JSM projects you can do so if you verify your domain. Please refer to this existing post and the response from Angélica Luz.

[SAS Coineo]

@Jack Brickey Thanks for your reply.
What about the notification "From" is "Jira Service Management Widget" ?

Can I change this setting ?

Thanks

[Jack Brickey]

unsure. have not played with widget for some time.