How to hide the name of the agent in the letter to the client
How to hide the name of the agent in the letter to the client that comes to him when the agent leaves Reply to customer in the request task?
!!!(not in letter's body, in author(look at yellow line)).
1 answer
Jack Brickey
Community Leader 
Community Leader
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Go to project settings > customer notifications and edit the public comment edited. You can remove the user data as below. After editing send a test email to see how it looks.
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