How to avoid setting a resolution when choosing 'Create Linked Issue'?

[Peder Balke]

I want to use the shortcut function for creating a linked issue 
(In the original issue, I choose "Link Issue" and then I choose "+ Create linked issue")

However, regardless of what I am choosing in the pop-up view, I am asked to select a resolution status for the original issue. 
I do not want to close the original issue, I just want to quickly create a linked issue that will block it. 

This is possible if I link the original issue with an existing issue, so I would assume that it should be possible to avoid setting a resolution. Or? 

How/where can I adjust my settings so that I can use "+Create linked issue" without having to set a resolution?
Is it even possible to fix this?

Thanks!

[Alex Koxaras -Relational- · Accepted solution]

Hi @Peder Balke and welcome to the community!

This depends on the create screen of the linked issue you are trying to create. Most likely the resolution field is placed there and set as required. You have to remove the field from the create screen and remove as well any validator that set the resolution field as required, or set resolution field optional on the field configuration.

[Peder Balke]

Ok, thanks for quick reply, Alex!

The resolution field appears when I have filled in the details and after I press "Create" in the pop-up screen. Before this, it is not visible.

Hence, I believe believe the field is already removed from as a field, but that I still need to remove it as a required field somewhere.

In which configuration view do I fix these adjustments? 

Sorry for any rookie questions - I am quite new to Jira. 

[Alex Koxaras -Relational-]

Before doing anything, you have to make sure that the screens are not sharable with any other issue type.

• Project settings
• Issues
• Screens
• Click on the create screen of your issue type

On the screen you will see, search for resolution field and remove it.

Now, if there is NO resolution field there then two things you can do:

• Check on the field configuration if the resolution field is set to required
• Check on the create transition of this issue type's workflow for any validator about the resolution

Field Config:

After pressing the pencil, search for the resolution field and see if it's set on optional or required. Keep in mind that this field configuration will impact all issue types associated with it. In the example below, you can see that it's associated with 6 different issue types.

About the last place to look, is the workflow:

• Go to project settings
• Workflows
• Edit the workflow of the issue type you are trying to create (again keep in mind that this workflow can be shared with other issue types and projects)
• Click on the create transition
• See on the popup, under validators, if there is a validator about the resolution field being required. If yes, remove it.
• Publish your changes

Try again and let me know!

[Peder Balke]

Thank you for the step-by-step explanation! I got it to work now 😊

[Alex Koxaras -Relational-]

Good to know!