The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Default template when creating a knowledge base article

Kris Dewachter
Community Champion
September 28, 2022

Hi,

In JSM Cloud, you can create a Knowledge Base article in a Confluence space directly from a Jira ticket. You can select a space and a template. I created a template myself in the space but I can't get it to show up in the 'select a template' dropdown. Any idea if this is possible and how?

I'm working on a premium trial version.

Snip20220927_3.png

 

 

Best regards,

Kris

 

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Answer accepted
Tom Lister
Community Champion
September 28, 2022

Hi @Kris Dewachter 

At the moment this is not possible.

There is a feature request you can vote for here JSDSERVER-7164

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM Trial
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events