Couldn't add customer to existing organisation

[SMT - Mustafa Demir]

Hi all,

While i have administrator rights on the project i can't add a customer to an existing organisation. why?

Kind Regards,
Mustafa Demir

[SMT - Mustafa Demir · Accepted solution]

Hi all,

I have found the answer in the following link and it worked:

https://community.atlassian.com/t5/Jira-questions/Can-t-add-customer-organization-in-support-portal-as-admin-but/qaq-p/1271869

[Jack Brickey]

Unsure. Is this a particular customer or any customer? Can any of your agents add said customer to the Organization?

[SMT - Mustafa Demir]

Hi Jack,

thx for you're quick respond. It's any customer and in the configuration of the project you can add people to the project with different roles. The one we have add was with administrator rights

[SMT - Mustafa Demir]

Normally you see button with "add customer".