Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Connecting email account to jira service desk (gmail works, microsoft email doesn't)

Seagull 1963 December 10, 2021

Hey there

 

I tried to connect my email account to jira service desk (gmail works, microsoft email doesn't).

I followed all the steps in the manual but connecting my microsoft email address (the actual support email we use) to the jira service desk doesn't work. No email becomes a ticket in Jira..

 

What could be the problem here? Maybe something like giving access to 3th party apps in the email settings?

 

Kind regards

 

1 answer

1 vote
Jack Brickey
Community Champion
December 10, 2021

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events