Change Management Calendar visible in the portal for customers

[Stefanie Sullivan]

We would like to have a release calendar in visible in our jira support portal to our customers. 

How can I achieve this? I also have confluence.

[Robert Wen_Cprime_]

I'm not sure it's currently possible given that the change calendar is on the Jira interface (requiring some sort of Jira license) and not available to customers on the portal.

[Joseph Chung Yin]

@Stefanie Sullivan -

Hi Stefanie:

As a site admin, you can customize your portal UI via "Customize" options, where you can conduct the following things -

You may want to use "Manage announcements" option to allow your users to access your release calendar (i.e. via a URL link maybe?)

Another thing you may want consider to create help topic setup, where helps information can provide your users on your release calendar data.

Here is a reference link on customization for one's portal UI -

https://support.atlassian.com/jira-service-management-cloud/docs/customize-the-look-and-feel-of-your-help-center-and-portal/

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Yuri Lapin _Release Management_]

Hi @Stefanie Sullivan

I hope this message finds you well.

If you are up to Partner Apps we can help in 2 ways:

• We have gadgets Apps to depict you release on Timeline - either Roadmap view or Calendar view. Thus you can create Dashboard for your external stakeholders.
• We also have a one-stop shop Release Management App where you can export highly configurable Release Calendar in permanent link iCAL and import it where you want. Thus all the changes to your release will be automatically updated as well.

For both Apps JSM is supported.

Try it out. Hope it helps.

Cheers,

Yuri.