Hello Jira Service Management Community!
As you may be aware, we introduced the Customer Service Management app, packed with functionality purpose-built to meet your external customer support needs at Team '25 Europe.
You may be one of the 10,000+ customers already using Jira Service Management for customer service today. However, Jira Service Management was built with the ITSM use case, not customer service, in mind.
As a result, if you're curious to learn how the new Customer Service Management app helps you deliver the same great service experiences to your customers as you do for your internal employees, join us in the Customer Service Management app Community group!
We're sharing onboarding deep dives and are ready to answer any questions you may have. We look forward to seeing you in the forum!
Eugene Pak
Associate Product Marketing Manager, Jira Service Management
Atlassian
California
1 comment