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Create a manual JSM alert on Jira mobile app - Workaround ideas?

Erica Larson
Contributor
February 3, 2025

Creating a manual alert in the Opsgenie mobile app is/was heavily used by my team.  This feature is not available yet in the Jira mobile app. You can up vote the feature request here: https://jira.atlassian.com/browse/JSDCLOUD-15708.

I don't expect this feature to be available by our Opsgenie read-only date in February.  Due to security restrictions, users cannot open up Jira on on mobile browsers. 

Does anyone have good ideas for workarounds?

(Please note: I am referring to the JSM/Opsgenie alerts feature not mobile notifications.)

1 answer

0 votes
Eugenio Onofre
Community Champion
May 1, 2025

Hi @Erica Larson

Unfortunately this feature is still not available.

As a workaround, I can suggest using Postman, Shortcuts app (iOS), or Tasker (Android) to send a quick JSON payload to Jira’s API to create an alert.

Please find the information about Jira Ops APIs below:
https://developer.atlassian.com/cloud/jira/service-desk-ops/rest/v2/api-group-alerts/#api-v1-alerts-get

Regards,
Eugenio

 

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