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πŸŽ‰ Celebrating your custom user onboarding creations with Jira + Loom

A few weeks ago, we invited you to share how you're using Jira's custom onboarding feature to welcome new users, and you delivered! We're thrilled to spotlight some of the submissions. Each one brings a unique perspective on how to make onboarding smoother, more personal, and more effective.

 

Here's a quick look at what was shared:

πŸ† My first custom onboarding β€” @Richard Scholtes from Boerse Stuttgart Group jumped in during the live demo event and built his first custom onboarding on the spot, embedding existing Loom how-to videos from his Confluence user group space to show new users how to open IT support tickets in Jira Service Management.

 

πŸ† IT Support user onboarding experience β€” @Natalia Lezhai from Personio shared how her team onboards new IT Support hires with a polished experience that includes Loom walkthroughs, Confluence page links, and checklists for new joiners to complete in their first few months.

 

πŸ† Using Jira custom onboarding for migration from DC to Cloud β€” @Tomislav Tobijas  from Koios Consulting got creative by using custom onboarding to guide users through a Data Center to Cloud migration, complete with beautifully designed backgrounds.

 

πŸ† From Zero to Scalable: Building a Custom Jira Onboarding Experience with Loom, Confluence, and Rovo β€” @Artem Taranenko from Quayside Digital Consultants went above and beyond with a comprehensive guide on building a repeatable, scalable onboarding system using Jira, Confluence, Loom, and Rovo, including using a Rovo agent to generate consistent Loom video scripts from Confluence templates.

 

These submissions are packed with practical ideas you can borrow and adapt for your own teams. Head over to the links above, explore what these community members have built, and get inspired to create your own custom onboarding experience with Jira and Loom!

Haven't tried it yet? Check out the demo video here to learn how to get started.

We'd love to see what you come up with. Feel free to continue to share your onboarding experiences with us here in the community! πŸš€

4 comments

Artem Taranenko
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
April 2, 2026

Well done everyone! This was an exciting contest and I truly love how easy it is to deliver a consistent onboarding experience with his feature.

Like β€’ # people like this
Kristen Roth
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
April 2, 2026

Thanks for sharing your fantastic creation with us, @Artem Taranenko !

Like β€’ Artem Taranenko likes this
Dominic Williamson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 3, 2026
Like β€’ Kristen Roth likes this
Richard Scholtes
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
April 7, 2026

thanks for the praise!

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