JSM News & Discussions
Created Oct 5, 2021, Last active Jul 18, 2025
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Hi guys, This is Aditya Raj from ChargePoint. I have just joined the JIRA Service management forum but I am using JIRA services from past 2 years and quite satisfied with the tracking records of all...
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Hey Team, I'm Sandesh, and I'm looking forward to keeping in touch about new things of Jira Service Management topics. From past 4 years i'm using Atlassian products, I'm here to learn and sha...
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Hey everyone. I am Andy Gladstone, and I have been a Confluence user and admin for over a decade, and a Jira user and (still learning) admin for the past two years. My organization is looking to migr...
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Hey Team, I hope you are pretty well! I'm Patrícia, and I'm looking forward to keeping in touch about new things of Jira Service Management topics, learn and share too. 🤩 Have a great day ah...
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Have utilized Jira type reports in the past (were all provided to me)... so I would say super newbie - eagerly exploring and loving it thus far!
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we have monitors in place that monitor among other things disk space usage. They send emails when thresholds are hit. How do I create a ticket via basic text email for say 80% usage but not create a ...
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...o have a public service portal. Is there a possibility to use Google SSO for accessing the service portal? 2. I added a custom field that is added to all forms. However, there is only a l...
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Hi Team I'm working as Atlassian consultant and have 4 years experience and I'm happy to help if anyone has a question on atlassian products. Best Regards, Medhat
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Hi all, I'm Martin and I'm looking forward to learning new stuff and helping you with your Jira Service Management topics :)
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Hi everyone in the group! I'm Hakeem Olasupo by name, Community Lead at Ilorin Trello Community. I'm really happy with how everything works with this app. I hope learn, relearn and unlearn....
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Hi all, it is somehow stupid, isn't it? Most of the "hello all" posts are hunting for kudos, I guess. Same with me, to be honest. But it seems Atlassian is reaching their goal. And, by the way, some...
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Dear Members, Hope you doing good. Trigger was working fine before but after minor tweaks it stop working even after revert with previous configurations not working, here is some details:...
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Hello everybody! Glad to be in this new group. Hope you are having a great day!
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Hi to everyone in the group! I'm Fede Baronti, the Customer Support Specialist at DEISER. I've been working with JSM for a few years now (formerly JSD), and I can assure you I'm really happy ...
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Change might not be fast and it isn't always easy. But with time and effort, almost any habit can be reshaped. ― Charles Duhigg People are by nature resistant to change, and that is why s...
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How to change mail from which tickets will be created on project. Change: From :abc@gmail.com To : xyz@gmail.com How all mails automatically registered to new xyz@gmail.com.&nbs...
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Hi All, I have managed to configure the SAML SSO with PingFederate in my own env, but the login is Idp initiated, which means once the login button is clicked, it will redirect you to the URL offere...
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Someone advised
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Howdy, new here.
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I am trying to set up a change management workflow and I'm following this document. https://confluence.atlassian.com/servicemanagementserver/5-add-approvals-to-your-workflow-1082527843.html &...
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I'm not new to Jira Service Management (yet). I'm still trying to convince my company to scrap SysAid and use JSM.
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I've recently tried to configure a custom email address with MS 365. I had to open a ticket with atlassian to make it through. My problems mostly came from misleading dialoges and too short document...
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I thought I would get the group rolling on a discussion to help new JSM users out. Share your insights on this post to help out new JSM users. One item I always think is important...
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Good Day everyone, I am Fadoua, I have been enjoying using Atlassian Tools for couple years. I am not new to JSM. I did configure the portal couple times in my previous jobs but unfortunately wit...
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Hi all Just wanted to say a big hello to everyone in the group. I've been working with JSM for a couple of years now and think its great! My passion is automation, and love anything that is...
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