Atlassian Automation

Hello, I'm currently working with the program Zapier to automate some processes within our organization. Currently, we're looking to set up a "Zap" which will be triggered anytime someone is tagged...

• automation
• label
• mention
• webhook
• zapier

I created an automation that creates a new issue on a different board/project in the same instance when a certain label is used. It kind of works, however, it does not copy over the summary, descript...

• automation

Sometimes we re-open done issues and move back to status QA or In Progress, so we're needing the parent issue to also move back to QA or In Progress. I've successfully automated moving parent issue ...

• automation

Hello,  I recently created an automation so that , whenever the issue "Blocker" is created, an automatic message pops up in a slack channel.  I would like to report also the link to thi...

• automation

I am using this formula for a  calculated custom field (duration date calculation). I need  the number of "days" that has passed since a date. In my case the custom field "Race Handov...

• automation
• duration
• groovy
• server

Hey,   Is there a way to create several tasks (triggered by a specific task creation and details are copied from it) in several projects, but open the task only in ?rojects from specific Proje...

• automation

Hey team, I have a few automation questions that I need some assistance with, if anyone can help, please. In the first part, our dev team run through 3 statuses before passing it on to QA. The ta...

• automation

Hello, what I need is, when an Issue transitions to the last status in my Kanban Board, I wanted that issue to be cloned automatically in the Backlog of my Scrum Board from the same Project, is that ...

• automation

I'm looking for to create an issue from my account to another JIRA account, and I don't know if this is possible.

• automation
• cloud

Looking for an automation rule to send out an email that specifies How many issues are done on the Project How many issues are in progress on the Project

• automation

We are trying to automate our workflow. Here is what we would like to do: We want to change the status of a parent issue (an Epic) when the status of one of its children changes. For example, I have...

• automation

Only the admin can do estimation for all issues can you please give any solution? Also, I want a specific group from management will add estimation.

Hi guys,  is there a possibility to link the result of a jql? I create a story every day before my sprint ends and therefore I want to link the Customer tasks I have done in the last 14 days (...

• automation
• event
• jql

I'm trying to access the satisfaction settings on a service desk in automation via smart values when the satisfaction values change (are updated / added by a user) Tried: Satisfaction value ratin...

• automation
• cloud

I am looking to pull all the epics my team has been working on since July 2021 till date. This includes all statuses for the epics not just done epics.

• automation

Hello Atlassian team! I hope you are well, I am taking my first steps in Jira automations and I had the following query: Can I define actions to be executed at a specific time of a day of the week...

• automation

Hi Team, Want to ask regarding when we don't have access to that portal, it will show  No Access,  You don't have permission to this portal. Can the announcement be customized? Kind...

• jira-cloud

I've been looking at the available actions for Automation, and I'm not sure the functionality is there, that I'm looking for. I wonder if something else might be a better solution. Actions needed inc...

• automation

Hey, Im trying to build an automation that sends a list of open tasks from a page to Slack by schedule. Im getting the attached error, not sure how to proceed. Adding the automation itself as well. ...

• automation

Hi everyone, I'm already using an automation rule that creates subtasks automatically. I now would like to add another automation that sets a specific status to each of the subtasks. So in the end, ...

• automation

I'd like to add a template to the description field, and I would like it to load when the form is opened, not only after issue is saved (created). Is that possible? 

• automation

  Howto: Reopen an issue after an email reply from customer.? Our Helpdesk need their tickets to re open if the customer replies. I have set trigger on comment and that works great for commen...

• automation
• email

Jira Service Desk: We are looking for an Automation Rule that will change the status of an issue when the Reporter submits a comment via email.    For example: If on a WAITING ON CUSTOMER...

• automation

Hi, we are having a rule to create a new issue when a webhook triggered in an event, the initiator is returning as blank, how do we get the current user name?

• automation

We are trying to create a automation rule to copy the field value from the template issue to the current /trigger issue, please suggest us some ideas to implement this. We did used the JQL to locate ...

• automation