I would like to create a rule in Automation which is based on the fact that when a user creates an incident of a certain type, it can only be seen by the reporter and a group of users that is already defined in a group. This is possible? I've looked in the documentation and can't find anything that comes close.
Thanks!
Hi Nicolas,
You cannot create a Security Level on the fly - it would already have to exist. But if it does, then, yes, you can use Automation to update the issue to assign an existing Security Level to it.
I have already created the security level, but in the options that Automation gives me, I would not be finding the right one. Maybe it exists but I can't find it.
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Right now we solved it this way:
From project settings/Issues/Security and from there good security level created.
Then I noticed that you can do it from Automation but from the Action and edition of the Security field. I just tried it, it came out perfect!
Thank you very much!
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Yes, this is possible. You would be looking to use if/else JQL statements and action edit issue fields (i.e security level).
Don't forget to ensure that the Project Role (atlassian-addons-project-access) has permissions to set security levels as well. It's the one used by the automation app user.
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