Hi everyone, We have detected an error when a user or an agent activates a trigger of any rule created in Automation for Jira from Firefox (106.01). The rules are not being executed and nothing r...
We are using a simple team-managed Kanban board for helpdesk level tickets. Currently we are using the backlog feature. New tickets are put into backlog, which is desired. I'm looking for a way to au...
Hi Team, I am getting HTTP 405 when I try to perform a REST API call to cloud Insight. Could you please show me what I am doing wrong? curl -i --request POST \ --url 'https://api.atlassian.com/j...
Question 1: I have started to use the Jira forms and have created custom fields within the form. Is there a way these fields have an id or key to use for automation to grab the data from those...
Hello there! When there is a mass of issues about the same problem (e.g. "VPN inaccessible") from many users I want to link those issues under a "master" issue. (using the option "related to"). By ...
Dear all, From an external email we are able to create a ticket issue in Jira Service Desk. This external email syntax is used to communicate between Jira and an external system. When the created ...
Hello there, I am trying to create a Jira automation that send a slack message that contains the sprint goals for two teams. Initially i had this structure: When scheduled (every...
I have a Story in an Epic. When this Story changes its status, I would like it to create a Task in the same Epic as my Story provided that this Task does not already exist. Here is a screenshot of t...
I am not able to see any Rules in the automation library.
This is probably more of a "Feature Request" question than a how to question, but with some of the Atlassian API's seeming moving from REST to Graphql (like the Compass product), are there any best p...
I have an automation rule that triggers when a version is released. When a version is released, I want to iterate through the stories, tasks and bugs in the release and find those that are children o...
...ssteam.setFormValue([-1]) assteam.setRequired(true) }
Hi, The following has been working for months and randomly stopped working. I'm out of ideas on what to do. No changes have been made with custom fields. This was working for various types of custom...
I would like to create an Automation: When: Issue transitioned from In Progress to Ready for Review Assign issue to A user in a defined list, Round-Robin User list: X, Y, Z But not the person w...
Hey, Im trying to use automation in order to sum up the original estimate for subtasks to a custom field (called updated estimate) in the parent story- i succeed to that, but now i want to...
Hey, I set up a rule that created a task in a Personal project (my, i'm the admin there). But it shows a weird error I can't understand.
I would like to automate the Baseline end date field when I input the original estimate data. In "original estimate" I would like to input the working days needed to complete the task. If Original es...
Hey, Is there a way to have a pre-defined rules for all projects/projects from a certain category? Or maybe when copying a project to copy the automations rules as well?
Hello, I'd like to provide the access to a project in jira, without adding him to Jira itself. I just want him to see the project and be able to add his tasks. Thanks!
Hey Everyone, I am working on a Jira Cloud instance, and I would like to be able to assign a Sprint to a created Epic automatically. This would be done by comparing the Due Date of the creat...
Hello everyone, I am trying to use the Epic Link as the trigger for an automation rule that whenever a new ticket is created and has a specific Epic Link it will automatically create a clone t...
Sorry if the title is a little confusing. I am trying to get automation exports periodically and store them in a Bitbucket repository to track the changes. If there is a native versioning on automati...
...e the list of issues with either True (if SLA is breached), or False (if SLA if not breached). Now I can't figure out how to count them if False. I was hoping for something like this: {{l...
Hi! Long-time forum reader, first-time poster here. Hopefully I explain this clearly enough so that it makes sense. I've got two forms that I created in Asana that each trigger an issue to cre...
Hello, I'm trying to define an automation that will auto fill a regular text field ("Aha! Release Version") based on another version custom field ("Released Version"). I'm using as a set value the ...
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| February 20, 2025 1:01 PM PST | ||
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| August 22, 2024 9:47 AM PDT |