Atlassian Guard

As site admin on cloud, i am not able to remove site access, group access for a user who is no longer working in our organisastion. How can this be done?

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• administration
• cloud
• identity-manager

Hi all, Don't know why but every single day/2 days I have to recover my password, previous one doesn't work, so I have every two days ask for recover. I had different conversations with atlassian a...

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Since migrating to SSO new users are no longer added to our jira-users and confluence-users groups. Instead, users are added to groups synced from our idp.  We have replicated global permissions...

• Question
• cloud
• identity-manager

When I click on Manage Account - I get this text " You have no managed users. Your organization does not have any verified domains. Complete the domain verification process to manage accoun...

• Question
• cloud
• identity-manager

We have had a person leave the business who had access at this level now I can not revoke this access  Can someone give me some direction please Thanks

• Question
• identity-manager

Hi there, we have a Google group "jira" set up to sync with JIRA. Google groups can contain groups themselves, eg. a "development" group can contain "development-frontend". I would like to add the...

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• cloud
• g-suite
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...eyond employees, users can accidentally leave data entirely open to the public internet with just a few permission settings. Additionally, improper off-boarding can leave sensitive company data a...

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• app
• cloud
• identity-manager
• integration
• security

How does one org admin remove another? I'm an org and site admin, but still unable to remove a user who is also an org and site admin.

• Question
• cloud
• confluence-cloud
• identity-manager
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I we change our org name, will this break anything...we user service desk, jira and confluence...

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I have two questions: 1. How to change the subdomain 2. how to delete a user who is a super-administrator

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• atlassian-guard
• identity-manager
• jira
• jira-cloud

I am the owner of our software product and one of my former Org and Site Admins has left our company.  How do I delete remove her account and privileges?  I am of course paying for Jira.&nb...

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• cloud
• identity-manager

We have a fully working Atlassian Access/Okta integration at this time.  The one downfall we're facing is that we have significantly fewer Confluence users as we do Jira users.  In the pre-...

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• confluence-cloud
• identity-manager
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• okta
• saml
• +1 more tag...

I need to remove an organization admin, but it will not allow me to revoke site access. How do I go about this? 

• Question
• cloud
• identity-manager

As more companies consider adopting cloud products, we often hear the question, "Is it possible to synchronize my LDAP/Active Directory with Atlassian software in the cloud?" TL;DR Yes, there are a...

• Question
• active-directory
• identity-manager
• ldap
• sso
• user

I am trying to bulk update a group in Jira Cloud, but the only way I can find to update the group is one person at a time.  I have a spreadsheet with 150 existing Jira users that need to be adde...

• Question
• cloud
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Hi, Is there a way to change the administrator of organization? Our current organization admin has left the company, and we would therefore like to reassign this right to a different employee. Do w...

• Question
• cloud
• identity-manager
• organization

Hi Everyone,   I am looking to migrate my organisation to use SAML single sign on, specifically with Azure AD, and have some a couple questions about the process. One, is is possible to have ...

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One of my team members has forgotten his Jira password. He tried the forgot password link, but never received any email. I, as the Atlassian administrator also tried the send reset password link thro...

• Question
• atlassian-support
• identity-manager

The user who created our organization originally, who has now left the company, is an organization and site admin. When I try to "Revoke site accesss", I get the error "Unable to revoke site access"....

• Question
• identity-manager

Hello, Does Atlassian Access for Cloud allow you to add Whilelisted IPs like Bitbucket Premium does?  I'm trying to allow access to our Jira products to only folks in the office.   Thank...

• Question
• identity-manager
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I'd like the default behavior for new users to have their "Full Name" only visible to our company, and not "Anyone".   I don't want each user to have to go into Atlassian Account settings t...

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hello   when I tried to change my mail address, I got a message that 'my account  is managed by the identity provider' (manage the profile details in google admin). not sure what next ...

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• cloud
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When I invite a new user, the default is Trusted User, giving them access to all programs, including service desk. How do I change the default to Basic?

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• cloud
• identity-manager
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Is there only one option to temporarily stop the monthly payments...cancelation?

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• atl-cloudmisc
• cloud
• evaluator-resources
• identity-manager

Why is it important to have a standard for evaluating cloud vendors? Having a standard, repeatable cloud vendor security evaluation checklist not only streamlines the process and makes it easier to...

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• cloud
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