Atlassian Guard

Got a new work laptop and trying to load Companion addon but it doesn't load. Any suggestions? 

• Question
• companion-app

Need to logout all users from my Jira cloud instance.  As Site admin/ Managed account admin, will it able to from my access ?   Even If I enable "Session Duration Management" configuratio...

• Question
• cloud
• identity-manager
• jira
• jira-cloud

Hi,   I have started using jira from Atlassian as a free trail and later had a subscription for a month for $12 .Later on the account renewed by itself after a month without my permission and ...

• Question
• jira
• account
• cloud
• compliance
• identity-manager

I want a new issue in Jira when a new page in Confluence is created. But I can't send an API request to Jira directly.

• Question
• api
• cloud
• confluence-cloud
• jira-cloud

We are excited to announce better workflows between Atlassian products and the existing security and identity tools you already use! Connect with Google Cloud Identity and Microsoft ADFS - We n...

• Question
• active-directory
• audit
• cas
• cloud
• identity-manager
• +2 more tags...

Following these instructions: https://confluence.atlassian.com/cloud/verify-a-domain-for-your-organization-873871234.html

• Question
• cloud
• confluence
• identity-manager
• jira
• jira-cloud

I have read numerous articles about provisioning into Atlassian Cloud using Azure AD, but I am not finding the details around assigning the Atlassian apps to each individual. Say I want some people o...

• Question
• azure
• identity-manager
• provisioning

Can I map some property in AD to externalId field in Atlassian Cloud? How to get that value later, using the REST API?

• Question
• azure
• custom-field
• identity-manager
• jira

Hi, I just received this question, have no idea and was hoping someone might be able to help. There is a button for Export that allows you to export the Jira audit log to csv. Unfortunately when te...

• Question
• audit
• identity-manager

Hi, I'm normally using Google to log on to Trello, but our company is migrating from G-suite to Microsoft. Would you be able to let me know how I can change the way I log on.   Kind regards, ...

• Question
• g-suite

Don’t have a cloud identity provider yet? Sign up for a free Okta account directly within Atlassian Access. Your Okta account is free for your Atlassian cloud products. Why Connect with Okta? C...

• Question
• identity-manager
• okta
• saml
• sso
• user-management

This morning I have received an email for changing my email account and I want to know if my account is compromised in some way.   obviously I didn’t do this change request.   My accoun...

• Question
• identity-manager

アトラシアンサポートへ寄せられる最も多い問い合わせの1つはログイン関連の不具合です。今回はどうすれば効率的に問題を解決できるかを紹介します。   ■ 最初に確認すべき設定箇所 ログイン不具合の問い合わせのうち、2019年に目立っている原因はChromeのサードパーティー cookie の設定です。ドキュメント Atlassian アカウントのトラブルシューティング...

• Article
• identity-manager
• language-ja

Hi, We are exploring Atlassian access for user and SSO provisioning to Jira Service Desk Cloud. We have a mobile app where our users log in using a unique Agent Code and password that is authenti...

• Question
• identity-manager

Hello, Quick question here: Can we activate SAML with Okta to perform some tests and then remove it until we are ready to launch it? If yes is there any impact? Is there a delay when we will remo...

• Question
• identity-manager

How to completely remove a site from the organization on the page https://admin.atlassian.com/ from the Organization section I want to delete the site. using this instruction I managed to cancel t...

• Question
• cloud
• identity-manager
• jira-core
• jira-core-cloud

I'm correctly log in support.atlassian.com (icon with my information on top of the page) but cannot open support ticket (same situation since 24h) Are anybody facing same issue?    "Supp...

• Question
• atlassian-support
• identity-manager

Hello, could you help me, how to set org and site admin to user? I have not chance. After Settings I have not field Administrators.  I am org and site admin.   Thanks   Soňa

• Question
• cloud
• identity-manager
• jira-software
• jira-software-cloud

We have an organization of 900 users. We are using Jira Service Desk and trying to setup access for approximately 850 of these users as Portal Only Customers. We have setup user provisioning utilizin...

• Question
• atlassian-guard
• azure
• cloud
• customer-portal
• identity-manager
• +2 more tags...

Hi everyone, The user has to use a single sign-on to have access to the Service Desk, and appears as active in the users list at the same time that it's included in the jira-servicedesk-users g...

• Question
• cloud
• identity-manager
• jira-service-desk
• jira-service-desk-cloud
• trusted-user
• +1 more tag...

Hey Community, after I signed in as a "normal user" into JIRA/Confluence of my organization, one of the admins gave my access/the right as Org/ Site-admin. I received an e-Mail telling me that I hav...

• Question
• identity-manager

We've heard a few questions about the process for adding and removing Organization Admins.  Here's a quick summary of Organizations, adding and removing Org Admins, and Org Admin permissions. ...

• Question
• administration
• bitbucket-administration
• confluence-administration
• identity-manager
• jira-administration
• +2 more tags...

I have tried the Suggestion mentioned in another ticket, but do not see where to go to Settings/Administrators under my user. We have terminated our business relationship with our current Org Admin a...

• Question
• identity-manager

Hi, We're looking to start using Atlassian Access to simplify user login (all the general SSO benefits). However, we also have some external users in out JIRA - that is, users not part of our organi...

• Question
• identity-manager

Good day, We are using Atlassian cloud. We are using Atlassian Access. We want to sync users from AAD (Azure AD) but only which belongs to specif group. But we also want that if user is disabled in...

• Question
• access
• identity-manager