Atlassian Guard

I have an organization that I would like to access our Jira Service Desk but they have their own on prem jira and we can't claim their domain. We are in the cloud and have Atlassian access. They SSO...

• Question
• atlassian-guard
• cloud

Hi all, as we do claim more and more domains and sync accounts from our organization, there appear a lot of old and formerly used Atlassian products which are no longer active. Is there a way to de...

• Question
• cloud
• identity-manager

I've recently gotten Atlassian Access configured with Okta SSO and SCIM provisioning.   However, I think there needs to be more account details that's allowed to be pushed into the user's ...

• Question
• atlassian-guard
• cloud

What's changing? Many customers have asked for a new role to allow them more flexibility when delegating administrative permissions to manage users. To address this, we're excited to introduce the ...

• Article
• administration
• cloud
• group
• identity-manager
• organization
• +2 more tags...

Hello, I want to use UPN like a login I think is here but I don't find how I can do. Please help   Thx      

• Question
• atlassian-guard
• cloud

Hi, I have a question for managed account!   How to managed account? Maybe, Is it not for free trail? Or is it for new users?? I verified domain, and I have 3 users! but this 3 users is my co...

• Question
• atlassian-guard
• cloud

I am a site admin and do not see the option for managed accounts in order to enable a disabled account.  Please help 

• Question
• atlassian-guard
• cloud

Can you do this ( verfiy domain & Export csv) without Atlassian Access

• Question

I have to log in twice to get to Trello Board. (1) I go to Trello.com to login with my email and password. Click 'Log in' (2) I get redirected to another a id.atlassian.com/login page to re-enter m...

• Question
• atlassian-guard
• cloud

Hi all, My customer wants to use Access only for one product (JSM) instead of all products. Can he decide which products and users he wants to use via Access? And what happens to the product if th...

• Question
• cloud
• identity-manager

As I've understand there is now way even with Enterprise licenses to prohibit users to "discover" new Atlassian products using their managed company domain user. But since we as Org admins can see...

• Question
• atlassian-guard
• cloud

I need to change the email address on my Trello account and I believe this needs to be done on Atlassian. I navigate to https://id.atlassian.com/manage-profile/email and find the below but I'm n...

• Question
• atl-rvw
• atlassian-guard
• cloud

Hello, we have one user who suddenly stopped receiving email notifications from Jira when someone mention (@) the user in the comment section. The user having Browse Project Permissions The user do...

• Question
• atlassian-guard
• cloud
• email
• identity-manager
• notification

Hi Community! Thank you to all who joined our ongoing monthly Atlassian Access demo! We have an engaging group of attendees who asked many great questions. I’ll share a recap of frequently ask...

• Article
• active-directory
• atlassian-guard
• audit-log
• cloud
• domain-verification
• +5 more tags...

Hello, we have several Atlassian organizations (all with different name spaces) and all are each managed by separate departments/administrators. Azure IdP is configured so of course all users access ...

• Question
• atlassian-guard
• cloud
• domain
• verify

Hello,  Question regarding how custom domain for Atlassian works. Our domain are currently authenticated and verified via GSuite. What is the process if I wanted to change the verification from...

• Question
• atlassian-guard
• cloud
• domain
• verify

Good Morning,  I am hoping that someone can provide me with some documentation regarding an issue that I've encountered (there doesn't seem to be any documentation regarding my specific probl...

• Question
• atlassian-guard
• identity-manager

1. Can you use AzureAD groups to permission BitBucket, Jira or Confluence?  2. Will any Atlassian group memberships be impacted when we connect the current Organization to Atlassian Access via ...

• Question
• cloud
• identity-manager

Hello, I hope you are well :) I'm coming to you because I have a question regarding a customer about "Access Request". Is there any way to not accept users automatically with an automatic message?...

• Question
• administration
• cloud
• identity-manager
• jira-administration
• jira-software
• +1 more tag...

Hello,  In our current setup we have verified our domain, and added a user provisioning to it.  The problem we're experiencing with this is that i load close to 500 accounts with the doma...

• Question
• atlassian-guard
• cloud
• identity-manager

Hi, in this article, there is a description on how to provision internal customers of a JSM service desk. https://confluence.atlassian.com/cloudkb/configure-atlassian-access-saml-single-sign-on-...

• Question
• cloud
• identity-manager

We have been using Jira and Confluence but we did not create any organization, Now we have purchased Atlassian access and it requires creating an organization.   We have done to create ne...

• Question
• cloud
• identity-manager

Can we add city (or organization) and manager attributes to users and synchronize them with Atlassian access  

• Question
• access
• cloud
• identity-manager
• jira-service-management
• jira-service-management-cloud

O e-mail com o link de recuperação da senha para acessar o Trello não chega. E não é o dessa conta, é de outra. O que deve fazer?

• Question
• atlassian-guard
• cloud

Does anyone knows a way to integrate active directory with Jira Cloud, adding SSO?  

• Question
• atlassian-guard
• cloud