Atlassian Guard

We are currently using SSO with the Atlassian Access Plug in and are asking teams to get set up with active directory groups outside of Jira and Confluence but are finding folks using the invite feat...

• Question
• cloud
• identity-manager
• jira-software
• jira-software-cloud

I have an okta account for the organization and I want to link it with atlassian access. When it was an atlassian access experience, an okta account was also created for experience and used in conju...

• Question
• cloud
• identity-manager

Hello, I'm facing something that I cannot solve alone. My account in Atlassian Cloud has roles ORG & SITE ADMIN. I can see that some users have the status « Account disabled ». But when openi...

• Question
• account
• atlassian-guard
• identity-manager

I am using bitbucket since long and recently trying to use 2 step authentication, but at the end of the process, not able to receive any email for the verification. Also I have tried to use retrieval...

• Question
• atlassian-guard
• cloud

Hi Atlassian, I am not receiving any emails to confirm my email address that are sent to [Removed by moderators]. Could you please check and remove that address from your bounce list. cheers, ...

• Question
• atlassian-guard
• cloud

From September 2021, the ability to update/change the Cloud URL was implemented. Previously it was necessary to contact our support to change the URL, but now this feature is available on the Organiz...

• Article
• atlassian-guard
• cloud
• organization

I keep resetting my password and receiving no email for past 24 hours. Looking for the support team for this access in virgin media o2. 

• Question
• atlassian-guard
• cloud

Current situation: We are using the following cloud products: Confluence, Jira Software and Bitbucket. We distinguish two types of users in these products: 1) workers from our own company (registere...

• Question
• active-directory
• atlassian-guard
• azure
• cloud

We engaged a consultant who uses Atlassian\Confluence and they invited several of us to a page. As a company we do not use Atlassian products and the project will last longer than 30 days. There i...

• Question
• atlassian-guard
• cloud

Hi, my organization is changing the users domain, and we need to change each user's email to the new email. both the current and the new emails are google sign in, unmanaged. when I follow this art...

• Question
• atlassian-guard
• cloud
• email

As I haven't found API method or UI workflow, in order to not to bloat database with unnecessary data,  can you please delete accidentally created organization from mine account ? Organizatio...

• Question
• atlassian-guard
• cloud

HI Team, Please need your advice we have requirement to migrate some projects and external AD users from on-promises Jira s/w to Jira Software Cloud. Using Jira Cloud Migration assistance app for m...

• Question
• atlassian-guard
• cloud

I have an organization that I would like to access our Jira Service Desk but they have their own on prem jira and we can't claim their domain. We are in the cloud and have Atlassian access. They SSO...

• Question
• atlassian-guard
• cloud

Hi all, as we do claim more and more domains and sync accounts from our organization, there appear a lot of old and formerly used Atlassian products which are no longer active. Is there a way to de...

• Question
• cloud
• identity-manager

I've recently gotten Atlassian Access configured with Okta SSO and SCIM provisioning.   However, I think there needs to be more account details that's allowed to be pushed into the user's ...

• Question
• atlassian-guard
• cloud

What's changing? Many customers have asked for a new role to allow them more flexibility when delegating administrative permissions to manage users. To address this, we're excited to introduce the ...

• Article
• administration
• cloud
• group
• identity-manager
• organization
• +2 more tags...

Hello, I want to use UPN like a login I think is here but I don't find how I can do. Please help   Thx      

• Question
• atlassian-guard
• cloud

Hi, I have a question for managed account!   How to managed account? Maybe, Is it not for free trail? Or is it for new users?? I verified domain, and I have 3 users! but this 3 users is my co...

• Question
• atlassian-guard
• cloud

I am a site admin and do not see the option for managed accounts in order to enable a disabled account.  Please help 

• Question
• atlassian-guard
• cloud

Can you do this ( verfiy domain & Export csv) without Atlassian Access

• Question

I have to log in twice to get to Trello Board. (1) I go to Trello.com to login with my email and password. Click 'Log in' (2) I get redirected to another a id.atlassian.com/login page to re-enter m...

• Question
• atlassian-guard
• cloud

Hi all, My customer wants to use Access only for one product (JSM) instead of all products. Can he decide which products and users he wants to use via Access? And what happens to the product if th...

• Question
• cloud
• identity-manager

As I've understand there is now way even with Enterprise licenses to prohibit users to "discover" new Atlassian products using their managed company domain user. But since we as Org admins can see...

• Question
• atlassian-guard
• cloud

I need to change the email address on my Trello account and I believe this needs to be done on Atlassian. I navigate to https://id.atlassian.com/manage-profile/email and find the below but I'm n...

• Question
• atl-rvw
• atlassian-guard
• cloud

Hello, we have one user who suddenly stopped receiving email notifications from Jira when someone mention (@) the user in the comment section. The user having Browse Project Permissions The user do...

• Question
• atlassian-guard
• cloud
• email
• identity-manager
• notification