Atlassian Guard

hi  I m ade a mistake and connect the jira to azure ad , in the process its look like something broke and I can't login again , in addition I try to create a new instant of jira but I can't cla...

• Question
• atlassian-guard
• cloud
• identity-manager

Hello, I am looking for good process in managing the jira and confluence cloud license such as if you use the itsm app for user to submit product access request, upon manager approval, the requestor...

• Question
• cloud
• identity-manager

Is it possible to request UK only based support? or is there a way that a ticket could be picked up by someone as part of the follow the sun model and manually re-routed internally to a UK based tea...

• Question
• atlassian-guard
• cloud

Good morning, I want to take the 39.00 course and i need information so my company can pay for the course. Vendor number Vendor email vendor website Vendor address training info vendor POC Cour...

• Question
• atlassian-guard
• cloud

Is there a way to write AQL to find updates in an object based on the label for example? I know that I can find records that updated in the last day (or other date criteria), but I also need to only...

• Question
• atlassian-guard

Following scenario: I am Org Admin of OurOrg. We have Access and enforce SSO for our AD/Managed Accounts. External Users require 2FA Our Customer has similar settings in their Org, CusOrg, also us...

• Question
• atlassian-guard
• cloud

Hi everyone, we enabled 2FA for our external users. They will then get an mail with a verification code which is valid for 10 minutes (As described here https://support.atlassian.com/atlassian-accou...

• Question
• cloud
• identity-manager

I understand the concepts of Authentication policies for internal and external users. However, in the following use case, it gets a bit confusing and I couldn't find official info on it: Our Org - ...

• Question
• atlassian-guard
• cloud

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• Question
• atlassian-guard
• cloud
• language-es

I'm trying to set up a connection between Jira and Azure AD.  I can't make sense of the Atlassian instructions but I found this https://community.atlassian.com/t5/Atlassian-Access-articles/How-T...

• Question
• atlassian-guard
• cloud
• identity-manager

...tlassian cloud. Everything I've read up to this point says these managed accounts will only show up in the managed accounts section of the directory. This is seemingly not true.  For example, john.doe@a...

• Question
• atlassian-guard
• cloud

Observamos que algumas pessoas que estão criando contas para solicitar suporte não estão recebendo o e-mail de confirmação. Poderia verificar essa questão, por favor? Segue a lista de e-mails afetado...

• Question
• atlassian-guard
• cloud

Hi, I need some guidance on how best to change the language preferences across all of our existing Atlassian user base. I think when we first set up, the default language used in our Atlassian suite ...

• Question
• cloud
• identity-manager

We have different domains set up on our organization: All users have the same domain in logon name (@company1.com.br); but some users have an alias set up as @company2.com.    For ex...

• Question
• atlassian-guard
• cloud

Hi, We have the Jira Standard plan and we need somehow to organize things as follows: Divide users into user group Divide projects into groups Each user group have their own permissions to their...

• Question
• atlassian-guard
• cloud
• group
• jira-administration
• jira-software-cloud

Is there a way to import a XLSX  document to disable a list of many users via script or massively?

• Question
• atlassian-guard
• cloud

We are very interested in this product when it goes live, but would like to see what features are being considered, particularly interested in: Jira text scan for sensitive data more localised sta...

• Question

I am working on the 5G Wireless CONDOR project.  My team, RAN, needs Xfinity Mobile House accounts.  I was told to create a ticket at:   https://modesto.atlassian.net/jira/so...

• Question
• atlassian-guard
• cloud

I am currently using Confluence Cloud. Is it possible to obtain access logs (authentication success/authentication failure) for each user by subscribing to Atlassian Access?

• Question
• atlassian-guard
• cloud

I have a permission scheme configured in the project and not all users have access. I would like to give permission to one of the users who does not have access to the project, but who could have ac...

• Question
• atlassian-guard
• cloud
• jira-software

We are trying to import a file using the external system import function, but noticed with the recent parent field change, it keeps giving us an error message stating "doesn't have a valid Parent sel...

• Question
• cloud
• identity-manager

Hello, i have a colleague (idafnis@nimaworks.com) with no access to enablement academy. Could you please assist on this one ? Kindly, Marios.

• Question
• atlassian-guard
• cloud

Je me suis faite empêcher de retirer mon argent je suis tellement proche de porter plainte .Je suis un client je demande du service.

• Question
• atlassian-guard
• cloud

Does anyone know where the Atlassian's Certificate of Liability Insurance can be found? 

• Question
• atlassian-support
• cloud
• identity-manager

We have a use case where a user creates an Atlassian account and selects our Jira Work Management product.  They are automatically added to the default JWM group jira-work management-users-xx. &...

• Question
• cloud
• identity-manager