Atlassian Automation

Hi All,  Racked my brain trying to figure this one out, but to no avail. Thought I'd come to the experts to try and help me out.   I have a Service Project that I am successfully able to...

• Question
• automation

https://community.atlassian.com/t5/Automation-questions/Lookup-Issues-The-option-quot-our-issue-key-quot-for-field-Epic/qaq-p/1949732   Hi, I am following up on this inquiry as there doesn't s...

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• automation

I have a Business Project in a Team-Managed Project. I am hoping to automate an update to a custom number field every time a new ticket is moved into a certain status. Namely, it's a list of Projec...

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• automation

Hi, is it currently possible to use Automation for Confluence to send an email when a page is created that does not have a label? I found out that it is possible to send an email when a page is cre...

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• automation
• cloud
• confluence
• cql

Hey folks, have most of an automation figured out but can't figure out this last part and I'm hoping to get help. I'm trying to make an automation that triggers when a specific label is added to an ...

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• automation
• jira

The question is. If the changed field on the form (it is a user field) and after submitting the form customer (from this user field) should receive mail with another form to the filling.

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• automation
• field
• forms

Hi, I`m searching for hours and still struggle to find a solution. When a ticket is created / editted  in Jira Service Management and a components gets assigned, I want to search for issues ac...

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• automation

Oh hey, one of the concerns with using the Web Request action is that if your request requires authentication, then your password or token is visible to all Jira Administrators and more troubling, to...

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• automation
• cloud
• jira-cloud
• permission

Hi, I configured automation rules that execute on impact's change of urgency or impact to calculate the priority. Unfortunately rule execution is not triggering a reload of the UI, so the values sh...

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• automation
• refresh

Hello community,  I have a simple automation rule that set OLA/SLA target times based on creation date-time of a given ticket. As I want to setup different timezones depending on the project...

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• automation
• cloud
• timezone

Dear community, hello. Sorry if the question was, did not notice. Please tell me how to solve the problem: When changing the "Description" field, you need to: - Comment on the task that the descr...

• Question
• automation

Hello ,   Is there any way to export users (https://support.atlassian.com/security-and-access-policies/docs/export-users-from-a-site/) programmatically via API or any other way    ...

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• automation
• cloud

Hi I need to add every timespent into the worklog of one "master" issue  (abc in the following example): I tried in this way but it doesnt work. Can you help me?   { {{issue.key}}=abc ...

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• automation

Trying to come up with the correct JQL query for all bugs that don't have "Triaged" as one of their labels, which should include bugs who have no labels at all.  I have tried: type = Bug AND l...

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• automation
• jql

So my friend @Mourad Marzouk asked in the Adaptavist forum: How to use script runner to parse a wiki style table in a multi-text field  But because Groovy makes my head hurt, I...

• Article
• automation

In Jira Server, I'm attempting to calculate the average of several number fields within the same issue. As a starting point, I've tried using the '+' operator to see if I could simply sum all the val...

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• automation
• calculation
• smart-value

Hello! I have custom field for linking issues. I made automation rule that proof tat this field is not empty and link issue with pointed in custom field. But sometames users fill uncorrect this fie...

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• automation

I need to create an automation such that when ticket is in "Closed" and after 4days to that when some transition the same ticket to "Reopen". Then I need to create an new ticket in same project or we...

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• automation
• cloud

Hello,   I have a question. I would like to create an automation that whenever I update the fields (story point) in the subtasks, the story point estimate field (story point field/Parent) is ...

• Question
• automation

Hi  We have a project where versions are named based on a name scheme that makes them predictable. Like "PROJECT NAME 0.0.1" I would like to create a rule that edits an issue and assi...

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• automation
• fix-version
• regex
• version

is there a Jira plug in that will collect the total number of stories points for all the stories under a Epic

• Question
• automation

Most of my JIRA requests are coming in from email, but we refer to clients by their clientID instead of by their domain.  (IE - CompanyName1 -> CL1; CompanyName2 ->CL2) Is there a way to ...

• Question
• automation

  Hello everyone! We are currently copying all incoming support messages via the automation from the JSM into the Jira Software. Most of the time, the added pictures will be embedded into the ...

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• automation
• cloud

Hi, Context: using Jira Data Centre My use-case involves triggering a project automation rule using an incoming webhook  from another project automation rule on the same Jira server. The send-...

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• automation
• jira-data-center
• webhook

Our team is new to JIRA and are trying to transition from another tool.  We are using a team managed project. Every sprint we have 2 Issues created that are specific to providing support to our ...

• Question
• automation
• hierarchy
• story-points
• sub-task