Atlassian Account

Hi   I try to change my email address in my atlassian account.  The problem is that I don't receive the verification mail on the new email address, I only get the email to the OLD addres...

• Question
• account

I raised a support ticket through https://support.atlassian.com/contact/#/ It gave me a link to the ticket, which i immediately clicked, but it told me "You do not have permission to view this ...

• Question
• account
• atl-ca
• permission

How can I find who my account admin is?

• Question
• account

I have setup a next-gen project to capture bugs for an existing beta trial with a client.  I would like to provide access for them to enter bugs and other issues in the specific project.  ...

• Question
• account
• next-gen
• restriction
• user

I am having a similar problem. I went through these steps. However, I am not receiving the password reset email. Even in my spam folder.

• Question

Dear all,   We have some mates that they don't have our company email accounts but they work for us, and we need to they have access to our Jira board and confluence pages. Could you please h...

• Question
• account

I would like to bookmark or flag certain disucssions in the community that I find helpful.  I see that I can "LIKE" something, but cannot find the way to return to items that I've liked via my p...

• Question
• community
• feedback-forum

Hello, I need to know if and how it is possible to manage multiple sites (https://site1.atlassian.net/ + https://site2.atlassian.net/ + ...) under one main atlassian admin page (https://admin.atlass...

• Question
• account
• administration
• billing
• jira-administration

Dear community, I looked for a post dealing with the licensing issue (https://www.atlassian.com/de/licensing/jira-software) , but couldn't find one. We have a lot of customers (in Germany), with les...

• Question
• account

Password reset not recived .My mail is kumar.saurabh02@infosys.com

• Question
• account-identity
• cloud
• jira
• jira-cloud

I get the dreaded “This account is related to active accounts that are set to AUTO-RENEW This account is the primary billing contact for one or more products. This account is a technical contact f...

• Question
• account
• delete

I have one account already associated with my Gmail and I want to add another account on JIRA with the same email addresses can I do that?

• Question
• account-identity
• jira

Hi all, I have a free jira cloud account.  My team is composed of 10 users and we use it for our projects. On some project we'd like to give our customers access to the account, in order to ma...

• Question
• account

Hi, I have an ATALSSIAN account provided by my organization. My organization had been acquired in the last year by another organization. The account for ATALSSIAN remained with the same email/pa...

• Question
• account
• delete

Hi there We are looking to move away from G Suite integration soon. I was looking for this and could not find anything specific. I did look at the Password management under Security settings though ...

• Question
• account
• g-suite

I seem to have been billed incorrectly. I have the reference number of the invoice, but not the invoice itself. How can I get a copy of the invoice?

• Question
• atl-ca
• billing
• contact

I have connected all of my atlassian accounts on a free plan, but still it is showing free trial ends in 15 th De

• Question
• account-identity
• cloud
• jira
• jira-cloud

I am trying to set up G Suite sync for my organization for Confluence Cloud, but I'm stuck on a page that says We could not retrieve information for this organization. Refresh the page to try again...

• Question
• account

Hello,  One of our account administrators is no longer working for our company and I need to delete her from our account. How do I do this? 

• Question
• account

When I added my profile it assigned me a circle with a purple background and white initials.  I would like to change the color from purple to another color.  Is that possible?  Thanks.

• Question
• account
• display
• profile

Using the latest brave web browser I am infinitely re-directed between https://id.atlassian.com/ and https://start.atlassian.com I have tested on Chrome and it works just fine. What is odd is t...

• Question
• account

After connecting G Suite to atlassian I can not see any boards in jira nor any repos in  Bitbucket. Sometimes I even get promotet to create a new organization.  What is going on? Looks lik...

• Question
• account
• jira

Is someone with site access able to see all projects? How can I make people access to only particular project? 

• Question
• account

Most of my use of Atlassian products is on my company's server (confluence.mycompany.com etc). When I access this community, or other Atlassian cloud products, I am signed in with my personal Atlass...

• Question
• account

As a client from India, we want to know the tax implications when payments are made thru Credit Card on monthly basis.   We need to know whether 10F certificate requested by Tax consultant wil...

• Question
• account
• atl-ca