Created Jul 13, 2022, Last active today
Introduction In the era of AI and machine learning, the effectiveness of predictive models depends heavily on data quality. Normalized, consistent data fuels accurate, timely decisions—especially i...
With the constant changes that occur in any organization, it's common for departments to request user-related updates—such as offboarding users or suspending accounts. If you're an administrator mana...
I work closely with a lot of MSPs and MSSPs (managed security service providers), and one common pain point I often come across is that they usually struggle with staying aligned with their end clien...
I saved several reports in Clockwork app. I want to see them on the dashboard in a visual way. There is a Clockwork Worklogs Summary gadget for visualization via a pie chart. The gadget doesn't have...
Howdy Community, got a unique question about Zephyr. Here's the situation: I have a number of test cases that I would like to execute. The "Owner" of that test case is the Jeff, as they own the...
When viewing a Requirement, under Test Coverage, for each test in the Test Runs column, you can click on the box to view Test Runs Affecting Status. This shows the latest run in each environment that...
...boolean flag and I was hoping to do something such as the below, but I have not had any luck. issue.customfield_10936[0].CRFlag == true The goal is to route specific objects selected in C...
I have many open projects, but only a few that require QA and TestRail work. Currently TestRail shows the full list of projects from Jira and that's problematic for a few reasons. Is anyone aware of ...
Hi everyone! I'm happy to share that Gliffy Diagrams for Confluence Cloud has been updated to Atlassian's Forge platform. Forge is Atlassian's preferred platform for cloud app development, and beco...
In the fast-paced world of agile teams and digital service delivery, assigning tasks is no longer just about availability—it’s about capability. Ensuring that the right tasks go to the right people b...
Join the following Project Management Master’s Series on May 27, 2025 If you’ve ever found yourself buried under Jira issues, struggling to track project budgets, or constantly asking your team for...
In large organizations, finding the right teammate or understanding someone’s role can be harder than it should be, especially in a remote or hybrid setup. That’s why the Enhanced User Profile for...
We are studying the Ativo plugin and cannot figure out the difference between the obligations: Program Commitments : stretch - The goal of the no-commitment period? extra - The go...
As organizations extend their service desks beyond internal IT support, effectively managing external client relationships becomes critical. External support typically involves structured ag...
...ngine: As soon as Jira start/end dates are set, the system calculates true task duration, adjusting for weekends, holidays, and team availability. Updates timelines instantly when calendars o...
We’re excited to announce the launch of SLA Time Management, our all-new app built on Atlassian Forge designed to simplify how you set up, monitor, and manage SLAs in both Jira and Jira Service Manag...
Great news! Our app Capybara: GitHub, Azure DevOps for Jira Service Management now supports Linear — enabling a seamless link between your product/engineering teams in Linear and your IT and support ...
When a test has been written in the Cucumber format, and there are multiple scenarios being tested: We will need to run Test Executions for multiple scenarios. We are able to name each test exe...
Sometimes, you need to simultaneously change sprints, assignees, or priorities for multiple issues or move them to another project. It could be annoying to update issues one by one. Luckily, it’s p...
A consistent and structured onboarding process is key to building high-performing teams and reducing turnover. Research shows that a well-planned employee onboarding experience can boost new hire ret...
In the medical device industry, risk management is not just a regulatory requirement. It is a fundamental practice to ensure the safety, effectiveness and quality of devices that directly impact pati...
You’ve checked app reviews, maybe even glanced at the vendor’s website… But do you really know what that app is doing with your data? If you’re managing a Jira Cloud environment, you’re likely juggli...
As teams grow and projects scale, Jira users often find themselves relying on multiple reporting plug-ins just to answer basic questions about performance, workload, and issue activity. But what if e...
Welcome back to our Report of the Week! This time, we’re highlighting a report designed to bring customer feedback: Average customer satisfaction and the count of user reviews by project components—t...
In high-performing teams, it's easy to get swept up in the momentum of shipping, scaling, and solving. But when work consistently spills into nights and weekends, even the most passionate teams can s...
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