...Open incident communication is becoming more and more important to companies and their customers. This is underlined by the big names who have set up a public Statuspage this year like&n...
We are the Client Support Center for a SAAS software integrator. We are looking to use Jira and the Service Desk application to create and distribute service request tickets to our various supp...
Can JIRA Customer Satisfaction Survey results be pushed back to an "on-premise instance" of Microsoft Dynamics CRM and tied to the original Case that generated the survey??
Hi, we're using Teamlead CRM for company and contacts details. I've added CRM contacts custom field into JIRA. Now, when I go to create issue, for all projects except one, it allows me to input con...
Dear Team, I have a few queries regarding back up. I have integrated help-desk and CRM applications in Jira. I would like to know, i want to take a daily back up of these services. I am able ...
I am trying to install an add on license for Kanoah CRM. The instructions say: 3. Install add-on Note: You must have administrative rights to install an add-on. Open your Atlassian applic...
Hi, So I am currently an Infusionsoft user and Im looking to cut cost and use Jira more. What are your experiences in using CRM add-ons? Email deliverability, does the add-ons even offer that? Can ...
We are using Jira as bug management system, and i'm the head of support and want to see if Jira can function as a CRM system for the support team. couldn't find the support module\ area to check it. ...
This question is in reference to Atlassian Documentation: Managing access to your service desk Hi, Can you integrate JIRA to a CRM application? it is kind of nice to be able to track ticket hi...
Dear all, is it possible to connect MS Dynamics CRM with Jira Issues and Confluence Wiki.? A customer would like to save automatically the documents from his CRM in to the wiki and would also like to...
Will CRM for JIRA be available OnDemand anytime soon?
Hello, In our organization, the customer service group is using SAP CRM to handle customer issues. As Jira is evaluated in the R&D group, we are required to support the ability to link between ...
If anyone has experience using Boomi for integrating JIRA with other applications, I would love to hear about it. http://www.boomi.com/products
If anyone out there has managed to integrate NetSuite with JIRA, I'd love to hear about it. I am especially interested in replacing the "Issues" section of our NetSuite deployment with JIRA.
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