I've set up 2FA on both my Atlassian and Bitbucket accounts. While I'm able to log into Atlassian Account using 2FA, Bitbucket 2FA code doesn't seem to work! It's quite urgent, hence requesting to he...
...ave asked BitBucket for help. After 24 hours I have received a one time recovery login link which should give me access to my account, but it didn't work (I have only tried it once). It went s...
... I tried adding them and removing a time-based MFA and a passkey, nothing helps. I can only login with my (few remaining) recovery codes. Please advise.
Hi everyone, I’m seeking help with an issue I’m facing while trying to log in to JIRA in recovery mode. After gathering information from the community and JIRA documentation, I s...
I am org_admin of an org opteamwork-new, we have one more org_admin with mail admin@opteamwork.com for whom MFA was enabled and for some reason recovery key is lost and we can no longer access this a...
An administrator’s nightmare story would be waking up one morning and discovering a project has been deleted from their Jira site. This is a horror story to an admin, even though there’s a trash fold...
The support team doesn't reply the question. I have the login but when appears the auth screen (2FA), I can't access anymore, because I deleted from my smartphone.
A user deleted entries in a database last Friday, 4/26, and then entered new information. We need to recover and restore the previous entries as they have significant historical importance. I ...
A workspace in the account has been permanently deleted, and it is very important for the scope we are trying to implement to get it back. Since the data has just been deleted, where can I contact to...
Hi! In accordance with our company policy to inquire whether one of our availed services has documentation for a Disaster Recovery Testing Plan (quarterly or yearly).
Hello Community, somehow it is difficult for me to find summarized information to my question. I would like to know the following briefly and concisely. Which data in JSM, JSW and Confluence withi...
...etention and securing your data, regardless of whether it is a SaaS product. Hycu also helped us understand how these backups can also provide a far more sophisticated data recovery engine for multiple s...
I'm running Jira on Windows. I enabled recovery mode after restoring a backup from another Jira instance onto a different instance. This worked well and I was able to create a local Jira user with J...
Hi All, My name is Sanket and I’m the cofounder for Revyz. We are backed by Atlassian Ventures and Druva. We launched an Atlassian Native Jira Software Backup & Restore app in the marketplace.&n...
...onfluence! With this app, you're now only a few clicks away from automated daily backups and data recovery. We offer a 30-day free trial and there’s no code required to install. Below you can find our n...
...rovides daily automated backups for your Jira Cloud data, as well as self-serve, automated restores. As a backup and recovery service, Rewind is SOC2 compliant (read more about our data and security h...
Hi everyone! I recently found out that a page that I had been working on for quite some time was now apparently deleted due to inactivity, because there were no edits for the last four months. It w...
Have you ever experienced a Trell-uh-oh! moment? If you or a team member have accidentally deleted – or misplaced – an important card, list or board in Trello, today's post is for you. Most of the ...
A document was being edited and an entire section was inadvertently deleted. I have been unable to locate an action that will undo the action/deletion.
...used stop-confluence.sh. Then i make 2 step (on picture) and restarted confluence with start-conflunce.sh -fg. Tried to login with recovery_admin/pass01 and got second picture. What am i doing wrong?
Hello everyone, I have a VM to test JIRA, Bitbucket and Confluence webservices, in terms of backups and restores, and usually I use recovery_admin to access those. But after trying to access p...
I'm migrating from Cloud to Server. I have followed the Confluence setup wizard and imported the Cloud backup (zip file) upon Server start, i.e. importing at initialize time and not into an existing ...
Hi, While deleting some of the plugins I had on my account, I have deleted my JIRA account by mistake. This is a huge error on my side. Hope this can be recovered in some way. Really need help. Pleas...
...nd it still says they have not accepted the invitation yet. 5. I resend invitation. 6. thay sign up again, but Jira says user already exixst. use recovery link if you for got password. 7. Never r...
...amboo/lockout-recovery-process-952624910.html, however we couldn't login using the recovery credentials as well. We see "Invalid user/password" error on login screen. We are running on Bamboo v5.7.2 We v...
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