Tag: "opsgenie-cloud"

all my team mates have roles as USER. they do not see the option of OVERRIDE on their shift schedule, but being admin i can see that option.   as explained in article - https://support.at...

• Opsgenie
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• cloud
• opsgenie
• opsgenie-cloud

Our requirements is like this -  if A,B,C,D,E are in rotation schedule, if A doesn't ack alert after notifying 4 times (1 each minute), then we can notify to B, if B doesn't ack after being n...

• Opsgenie
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• cloud
• opsgenie
• opsgenie-cloud

Dear all,   Since the new UI on the Analytics part was deployed we have faced the issue of losing our previous scheduled report. We are not in the midst of closing the payroll for this month a...

• Opsgenie
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• cloud
• opsgenie
• opsgenie-cloud

all my team mates have roles as USER. they do not see the option of OVERRIDE on their shift schedule, but being admin i can see that option.   as explained in article - https://support.at...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

I am looking for difference between cozy and comfort views on OpsGenie. What's the advantage of using cozy vs comfort view for monitoring.

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

If I have two OpsGenie alerts that are related, is there any way to link them together in the same way JIRA has Causes and Is Caused By?    

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi Team,   There is no option to send alerts to all the users in the schedule. Only option available is next user on call in schedule. We wanted to send alerts to all the users in schedule if...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

I see both the users in the same team, but seems like user 1 is not getting notifications. Why is the "New alert" rule not being applied?  

• Opsgenie
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• cloud
• opsgenie
• opsgenie-cloud

Hello all, I would like to remove some tags from alerts through OpsGenie Mobile App (it is feasible through the web interface). From what I see I can add tags but I can't remove it. Is there any wa...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello Everyone, how are you? I need to do the Download Number of Alerts Detailed, but until last week the message column appeared in file .csv. This week for my surprise this column no appear more. ...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi,  I want to update our teams internal StatusPage with relevant notifications from a different 3rd party Status Page. I'm using OpsGenie in the middle to ensure that the oncall engineer is awa...

• Opsgenie
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• cloud
• opsgenie
• opsgenie-cloud

I have an Action policy that links an Action to certain alerts. The alerts have a notification policy linked that will auto-close.  I've noticed in some cases the Action policy fires after the ...

• Opsgenie
• Question
• cloud
• opsgenie
• opsgenie-cloud
• zzz

Good afternoon, everyone! The following story happened to me. I use zabbix integration in opsgenie. After I disabled this integration, I kept getting alerts until I disabled the action in Zabbix to s...

• Opsgenie
• Question
• cloud
• integration
• opsgenie
• opsgenie-cloud
• zabbix

Hi is there a way to balance JSM tickets if more than one people is set on at the same time as on-call for a team/group? I would like to be able to use opsgenie to establish an on-call team (more th...

• Opsgenie
• Question
• cloud
• jsm
• opsgenie
• opsgenie-cloud