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- Tag: opsgenie-cloud
Tag: "opsgenie-cloud"
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Is automation the only way? I have a look in "Rules for taking action against alerts" and in the rules "Update action" I can only "add comment" and "Close ticket" I can't choose anything else like tr...
- Opsgenie
- Question
- opsgenie
- cloud
- jira-service-desk
- opsgenie-cloud
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If "Continue with next Policy" is disabled but the first alert policy conditions are NOT met, does this mean the next policy in the chain will be checked?
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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I am looking for average time to ACK an escalation as well as any other useful data
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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We've set up notifications based on alert priorities. P1 through P3 alerts will notify dev team users, staggering times between escalations. This was agreed to by our management team and I am not inc...
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Hi I have set my opsgenie account to send me a push notification immediately on the app. It still takes 10 minutes to send the push notification to my phone. Is there anyway to make it real time. I h...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hi, I am trying to create an integration rule where I could use multiple alert processing rule set so that i could receive different alerts for open, close, acknowledge from single integration. My so...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Greetings, I am testing Essentials trial, want to have automated phone calls from StruxureWare during off hours for certain critical hardware we have to monitor in our company. Configured integratio...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
- struxureware
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Alerts are created via API integration. using the same integration, notes are added to alerts. When an alert is created, a JSM issue created. When a note is added, via API, to the alert, t...
- Opsgenie
- Question
- cloud
- jsm
- opsgenie
- opsgenie-cloud
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Deal bloatware makers! The question is in the title. Following the the write-up on escalations api here; https://docs.opsgenie.com/docs/escalation-api curl -X DELETE 'https://api.eu.opsgenie.com...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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When checking "User details and activity" report under Analytics -> User Management Report, we noticed that "Last logged in" column shows wrong data for some users. In comparison, the report for u...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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I have an iphone 16 Pro and running Ops Genie. I am not able to hear the alerts and the settings do not appear to be correct (comparing with an iphone 15 the settings are different) all the se...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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From what I can tell - webhooks are outbound only? Can I send webhooks TO opsgenie and send alerts based off that payload data?
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hi, I'm trying to query alerts by a date including a hour, minute and second timestamp. Following query returns 1 alert object, which is expected: https://api.eu.opsgenie.com/v2/alerts?query...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hi, we are managing support for multiple products. We have 1 level1 team whith multiproducts capabilities. And we have 1 team of Engineers per product or Service So : 2 services : ServiceA and...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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i tried to integrate the google chat with the opsgenie for that in the integration section i had selected webhook as option and given the google chat webhook and turned on the the integra...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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We have a product that will only send out notifications via SMS.. these are critical as they have to do with safety systems on ships, we have some users who live in dodgy cell reception areas, ...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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I am following this guide: https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-icinga2/ the following file in this step does not exist after installing the OEC icinga packag...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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We currently subscribe to a handful of our on-call calendars in Confluence for users who do not use Jira/OpsGenie. Will this functionality persist? This is not available in the current ops setup and ...
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We received our OpsGenie invoice for the year. We were surprised because we were told in October that it would be a 5-10% increase in cost, which we planned for. However we were invoiced for a 30% in...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Has anyone successfully modified the OpsGenie to ServiceNow integration to create an alert instead of an incident in ServiceNow? Any tips or advice? Is this possible?
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hello All, Hope you are doing well! Currently, I am planning to ignore alerts which contain SUCCEEDED term or any specific term in the Description of the Alert Rule. I can see five fiel...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hello, We have two teams with their own on-call schedules. Some members of Team 1 belong to both teams, but none of the members of Team 2 belong to Team 1. The goal is to avoid having these member...
- Opsgenie
- Question
- cloud
- on-call
- opsgenie
- opsgenie-cloud
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My company needs to delete its opsgenie organization. how should we proceed ? Thank you in advance for your answers
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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We usually record our on-call schedules for teams within Confluence. Recently we've begun the transition to Opsgenie scheduling however, it would still be very useful to utilise the Confluence space ...
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I am attempting to follow this guide from Datadog on integrating service catalog information. https://docs.datadoghq.com/service_catalog/integrations/#opsgenie-integration In that doc...
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