Good day all, I've configured the rule shown below, and when I change the Parent field on the target issue I can see that this automation runs on that issue successfully, but the Goal value from the...
In JPD I created a global custom field called DEV Epic, type = URL. I created the following automation rule according to what I can find online but it's not populating the DEV Epic correctly. ...
Ok, the more details part: I have a service project for onboarding new employees within this request type is a form to be filled out. Once the form is submitted the automation creat...
Hi! I used smart values to list all attachments in ticket: {{#issue.attachment}}"id":"{{id}}","filename":"{{filename}}"{{^last}},{{/}}{{/}} and this is working perfect. Now I created...
I have around 50 automation rules in Jira, but I need specific rules to execute in a defined sequence. For example, I want Rule #10 to run first, followed by Rule #22, and then other rules how to ach...
I am trying to automate the creation of Jira Cloud projects where each project's board contains multiple columns, and each column has exactly three statuses. I want to achieve this using Jir...
Hello everyone ! I have created an Automation rule that sets the OriginalEstimate of a task as the sum of the OriginalEstimates of its subtasks. I am trying to change it or add a new rule to do the...
Hi! Do you know a way how to get aattachment data that is add to a comment? Today I found that adding attachment to a comment don't start Field change value trigger set for attachmen...
I have an automation that I want to look up issues where the due date is within the next 60 days. Scheduled to run at 1:00 am Lookup "Renewal Date[Date]" <= 60d - when validate retu...
Hello Team, Could you share the automation rule field to choose for linking a issue( bug) to the epic ? I am trying to do it as shown in image, but unable to add "jira issue key ". ...
Hi all, I am trying to set up recurring tasks within Jira to manage our team calendar and reports that we produce. I am trying to clone a task when it is marked as "done" and depending on what...
I'm trying to create new automation rule in Jira - datacenter as global rule. for this automation when any issue is closed it will trigger a send web request. The part of Send web request is failing ...
Hi, I have configured an auto-acknowledgement email in the event when tickets are created in JIRA cloud. However, external users are not receiving these emails.
Hello, looking for some assistance on creating an automation Scenario: I have an automation that currently clones a ticket when it is created on a board. The original issue is created on ...
The ultimate goal is to add Teams automatically to Responders when Customer Locations (as Assets so options can be limited when viewed by the requestor) are selected. What I've done is duplicate Cust...
Hello Atlassian Community We use Tempo for time-tracking in a DC environment and got the requirement to set the billable hours field to zero for each worklog on issues with a specific componen...
I would like to change the status whenever a form is added to a request. I see there is no trigger for forms added, but I thought I'd be able to use "Field value changed" with the field "Total forms"...
Hello, Recently signed up to Jira Product Discovery having learned of the new very useful features it has to offer. The Roadmap in Jira Product Discovery is exactly what i have been looking for in J...
I am having difficulty creating an automation in the Description field for story items, bugs, and improvements in Jira, using the expansion mode, which I activate using the "/" function and search fo...
I have an automation that assigns a ticket to an agent based on customer organization. I added in a check after the agent is assigned against a group of users on vacation. This check doesnt work as e...
Hi Community, I created an automation rule to create multiple tasks for all the fix version present in the trigger issue using Advanced branching. I am able to create multiple tasks for the v...
Hello, I've got a project were there are multiple boards and multiple backlogs. I'm using the https://your-domain.atlassian.net/rest/api/3/issue to create the issue. The problem...
Hello, everybody; I would like to get your input/suggestions; if maybe you know an easier/better way with the built-in features. In our instance we have a custom field and some automation rules...
Unsure why this function won't print test. As its identified as an empty comment when trying to use Jira Automation - Comment on Issue. {{#lookupIssues}} {{#if(labels.contains("Unplanned_Down...
Hi, I have few questions and a issue with implementing my Jira Automation rule that should execute once per week (without jql), iterate on the list of issue keys returned from a web request ...
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