Tag: "addon-com.candylio.jira.plugins.jira-csat"

Hello, I am using the CSAT plugin (Customer Satisfaction Survey  : https://candylio.atlassian.net/wiki/spaces/CSE/pages/3152613/CSAT+Plugin+For+JIRA+and+Service+Desk ) My goal is to extra...

• Data Center
• Discussion
• addon-com.candylio.jira.plugins.jira-csat
• csv
• data-center
• export

Hey everyone!    I don't know about all of you but having the satisfaction survey sent out imminently after a ticket has reached a resolved status is a huge pain! This causes false revie...

• Jira Service Management
• Question
• addon-com.candylio.jira.plugins.jira-csat
• cloud
• jira-service-desk-cloud

Hi, I have configured Customer Satisfaction Survey for JIRA. Screenshot from 2016-12-04 10-52-35.png When I click on "Send Test Email" button, it sends an email to me. I configured it to resol...

• Jira
• Question
• addon-com.candylio.jira.plugins.jira-csat
• jira
• jira-software

When I installed the plugin I did it with my own personal account and now my own email adress is the sender for the CSAT. How can I change the email sender? I want to change it to our default admin a...

• Jira
• Question
• addon-com.candylio.jira.plugins.jira-csat
• jira
• jira-service-desk

how to change rating section in Customer Satisfaction Survey pluginemotion.png

• Jira
• Question
• addon-com.candylio.jira.plugins.jira-csat
• jira
• jira-administration
• jira-software

Hello, First of all, I want to thank you for this nice plugin. We just bought it and we have a little problem, after the first survey (on a ticket) is sent at any new update (on that ticket) is sen...

• Jira
• Question
• addon-com.candylio.jira.plugins.jira-csat
• jira
• jira-administration
• jira-software