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no more labels displayed on Chrome?

since monday, all labels are displayed on trello iOS but no more on the list on Chrome (up to date)?

Once the card opened, the label is displayed but not on the list.

Do I need to change any set up?

thanks

2 answers

1 accepted

0 votes
Answer accepted
Jodi LeBlanc Community Leader Jun 13, 2019

Hi @Ollivier Ducournau I just saw this post from yesterday regarding labels, please have a look at his solution and let me know if this works for you. Here is the link and scroll to his response:

https://community.atlassian.com/t5/Trello-questions/Labels-not-showing-in-Trello/qaq-p/1106469

Thanks,

Jodi 

HI Jodi, not the tip could help on Chrome

Jodi LeBlanc Community Leader Jun 13, 2019

Hi @Ollivier Ducournau did it work for you?

Jodi LeBlanc Community Leader Jun 14, 2019

thanks @Ollivier Ducournau I am working with the Trello team to help resolve this issue, can you please provide a screenshot of what you see? thanks.

Annotation 2019-06-14 122000.jpgAnnotation 2019-06-14 122040.jpgscreenshot with a card with label and the display on Chrome

Jodi LeBlanc Community Leader Jun 14, 2019

Thank you @Ollivier Ducournau , I will let you know as soon as I hear back from Trello Team.

Jodi

Jodi LeBlanc Community Leader Jun 18, 2019

Hi @Ollivier Ducournau & @Gudula Feichtinger the Trello team asked that I confirm to see if you have the Chrome extension "Card colors for Trello". If so please disable it and let me know if your labels come back.
Thanks,

Jodi

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Hi @Jodi LeBlanc & @Gudula Feichtinger 

I do not have this extension but disabling the extension "PM for Trello" actually works : labels are back. 

does that mean I cannot use that extension anymore? :-(

 

thanks for your help!

@Jodi LeBlanc Disabled the chrome extension, now the labels are back. Thanks for the help.

Jodi LeBlanc Community Leader Jun 19, 2019

That's wonderful to hear @Gudula Feichtinger & @Ollivier Ducournau 's so happy this worked for you. You may have to go through google as it appears there is a bug in the extension if you want to use it. Glad this issue has resolved and your labels are back.
Thanks,

Jodi

0 votes
Jodi LeBlanc Community Leader Jun 14, 2019

Thank you, I will let you know as soon as I hear back from Trello Team.

Jodi

Hi, I do have the same problem, working on Chrome on MaciOS. Since last week: no more labels in boad-view. 

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