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Import PDF (form)

Barbara Kirmaier
Barbara Kirmaier Jun 10, 2022

Hello,

I noticed that when I upload a completed form (PDF) as an attachment to a Trello card, the completed fields are not showing in the view. Does anyone have the same problem and maybe even a solution?

Thank you and best regards

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Salomao Rosa
Salomao Rosa Atlassian Team Jun 17, 2022 • edited

Hi Barbara,

How's it going? I tried to reproduce this issue when attaching a completed form in PDF format to a card. However, I saw all the fields completed when I launched the PDF preview. And so, I wonder if this is an issue with the browser or with Trello itself.

To understand better your issue, I may need some additional information:

  • Which browser are you using to access Trello?
  • Have you tried to use a different browser such as Google Chrome, MS Edge, Firefox, etc.?
  • What's the operating system you're using? Is it Windows or macOS?
  • What program have you used to create the fillable PDF?

Perhaps we have a bug here, but I will need more information to confirm it.

Thanks!

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Myron
Myron Jun 20, 2022

TRELLO-120440

Google Chrome with Windows 7. Haven't tried any other browser

PDF created using ADobe Acrobat PRo 9.0.0

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Salomao Rosa
Salomao Rosa Atlassian Team Jun 20, 2022

Thanks for the info.

I've followed up with my colleague handling your case, and she'll get back to you soon. And also, I've added the information from your system into your ticket to help us troubleshoot it.

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Myron
Myron Jun 13, 2022

me too. see here

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