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How to automate text from description into CUSTOM field?

Hi, I have set up a wordpress site with a Conctact form on it. The WP site send email into my trello board and I retrieve the contact information about the client into the description field.


The subject on the email is the clients name, thats OK. Now, how do I turn the message body content into the custom field?


I saw two possibilites, but I cannot manage them:

1. formatting the email right

2. automation: when card description is created in this list >>> than fill in custom field XY...


yet, none of these seems to be possible. Any help please?

Here is how the card looks in my INBOX LIST:

Screen Shot 2022-01-13 at 23.21.02.png

1 answer

0 votes
milynnus Rising Star Jan 13, 2022

@Jan Lopusek

Definitely doable since the description field is structured and hence you can use something like when card with description containing "Name: {}\nEmail: {}\n....etc} and then using {wildcard2} (for example) to set you CF email.

Thanks a lot for such a quick reply. well, how can I pay for this to be solved? :) I am not familiar with the wildcard terminology. it doesn't seems to be working:


Screen Shot 2022-01-13 at 23.51.25.png

milynnus Rising Star Jan 13, 2022

@Jan Lopusek 

My contact details are on the profile page. 

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