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How can I fix conflicting results for custom field data?

John Britton November 13, 2023

The number displayed in a custom field in list view is different than the number displayed in in the same custom field in the card view.  This renders the field totally useless.  The data export shows the value in the card view, ignores what's in the list view.   So even though a list view displays lots of useful data in the custom field, there might be no data or different data in the export of the same field.  Very frustrating.  Can you help please?

Example:

image.png

 

image.png

So for the same card, in list view the estimate is 12.0, in card view it is 4.  How can this be?

Thanks for your help.

1 answer

1 accepted

1 vote
Answer accepted
Hannah Humbert - Simpla Workflows
Community Champion
November 13, 2023

Hi @John Britton welcome to the community:) it looks like you have two custom fields called "Estimate". Are you using a power-up or extension that generates fields on the card as well? 

image.png

John Britton November 15, 2023

Lol, thanks, didn't notice.  I will check and reply, will have to be next week when the person who set this up is available.    Thanks so much.

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