Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,297,446
Community Members
 
Community Events
165
Community Groups

"Create Subtask" Option Missing? Add a Child Issue v. Create a Subtask.

Edited

Hello, 

I am using the browser version of Jira with the scrum template for projects. I have tried the Kanban template as well. Subtasks have been configured as enabled for stories and tasks.   I cannot however "create a subtask" in the summary section of the parent issue nor in the .... (more) menu as the "create a subtask" option does not exist.

I suspect I am attempting to follow an outdated tutorial. Perhaps not as I've tried many tutorials now. Is "add a child issue" synonymous for "create a sub-task"? If this is the new language, how do I get my child issues to appear on my scrum-board in the "to do" "in process" "done" columns?

 

I've read I think all of the troubleshooting but nothing has solved the issue.  I just started using Jira and have not tinkered with settings at all. 

 

I think my problem is pretty straightforward, how can I resolve it?

 

https://aquino.atlassian.net/jira/software/projects/AQ4/boards/7

 

This is the tutorial I am using: https://www.youtube.com/watch?v=GWxMTvRGIpc

 

Thank you for your time.

 

 

 

1 answer

1 accepted

1 vote
Answer accepted
Kishan Sharma Community Leader Jul 31, 2021

Hi @Nicholas Aquino Welcome to the community.

You are right, on JIRA cloud, you will see "Add a child issue" button to add subtasks to the issues.

If you want them to be seen on your scrum board, you will need to select "Subtask" option in the GROUP BY dropdown on the board.

Cheers Kishan, I figured it out. Thank you!

Like Kishan Sharma likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Team-managed projects

Find issues faster in your team-managed board and backlog

Hi Jira Community! I’m Mark, a product manager working on Jira Software. Today, I’m happy to announce that we’re launching custom filters for team-managed projects. If you’ve used the quick filters...

3,848 views 19 21
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you