hierarchy for different issue types

[Yelyzaveta]

Hey! 

Can't change the hierarchy for newly created tasks. Help, please!

[Jack Brickey]

Hi @Yelyzaveta , welcome to the community.

i am not sure what you mean here. Could you please restate your goal?

If you are referring to the hierarchy of Epic - Story/Task - Sub-task that cannot be changed.

[Jack Brickey]

If you are asking to change say a sub-task to a task that could be done using the Move function under the more (...) drop down .

[Yelyzaveta]

Hi @Jack Brickey !

So: I've created additional custom issue types. I want to have the hierarchy Epic above feature (created issue type), feature above user story, user story above task, etc.

[Jack Brickey]

You cannot have the hierarchy that you show here, specifically "feature above user story, user story above task".

in Standard you have Epic > Story/Task > sub-task

you can add issuetypes at the Story/Task or sub-task levels so you could have

Epic > Story/Task/Feature > sub-task

OR

you could use Epic to represent Feature

OR

consider Premium tier which provides for Initiative > Epic > Story/Task > sub-task

[Yelyzaveta]

Cool, I see! Thanks for helping @Jack Brickey :) 

[Rahul_RVS_Support]

Hi @Yelyzaveta 

Welcome to the community!!

You can use issue links to create your own hierarchy at any level.

If you would be interested in a mktplace app, to visualize the hierarchy based on the issue links, we have created an add-on to track the progress at each level,

Agile Tools - Epic Tree, Links Tree and Time in Status 

Key features:

• Hierarchy upto 10 levels deep
• Progress % on "remaining estimate" or "original estimates"
• Edit Issue summary, time estimates, story points and assignee on the tree with real time updates in the progress
• Rolled up percentage completion at all levels
• Ability to add/remove the columns on the report

Disclaimer: I work for RVS, the vendor for this app, and I am one of the developers in the team